Wells Fargo Bank

Reviews

• FF

  fennec13

  Aug 25, 2025
  1.0
  Let me tell you a story of rude bank employees: Every month on the 15th I'd walk in to put in a check for my mortgage because Wells Fargo thinks its funny to level late fees on people (trying to get rid of their PMI some day). Folks here kept giving me BS as to why the fees shouldn't be reversed and how I MUST have been late, so I had to walk my check in EVERY month. I will never forget the smarmy and unprofessional people at this location.
• MA

  Mackenzie Alexander

  Mar 3, 2025
  1.0
  My experience here with Philomena and Donna (who couldn’t even provide her name to me without her back to me) was absolutely atrocious. As someone who has worked in the banking / finance industry these ladies were far from helpful. They also had insinuated that I had a fake check even though it’s issue directly from a licensed pharmacy through a licensed lawyer and it was a certified bank check! No due diligence was taken or did they try to help. Again when I asked donna for her name, she didn’t even have the decency or human respect to turn around or look at me in the eye all I got was i “donna” as she walked away with her back turned. Someone who is working in the banking industry should be held to a standard of professionalism and respect. Seems like they just hire anybody? Although in my long wait in there the teller I think her name was Lucy seemed to know her stuff and was more attentive to the needs of the bankers and management was. Just stating an observation as a bystander sitting in the bank. Update - Wells Fargo took the check (not this one) because as I said it was a legal legitimate certified bank check and these women were wrong and held up my time for no reason.
• RL

  Raymond Lachance

  Jul 8, 2024
  5.0
  Exemplary customer service! A very professional team...
• DG

  Derrick Goese

  Oct 24, 2023
  1.0
  Went to the bank in Carmel. System is down. Can’t get money out. Don’t have my account number wife has that at work. Had a bother her she’s a nurse. The lady tells me go to another bank get the money out. And Call Wells Fargo Customer service and fight for your money back from the other ATM withdrawal. Is she kidding me. Always something going on with this bank their hours suck system sucks. Every time you turn the news on they’re ripping you off for ripping customers off. I’m fighting with my wife right now to close my account there. I was there an hour and 20 minutes trying to get $600 out
• BB

  Brian “BB” B

  May 5, 2017
  1.0
  Would give negative if I could Went in to cash my paycheck which was drawn on Wells Fargo... was told in a most condescending way that they are "under no obligation to cash my check " as I am not a Wells Fargo customer. My check was basically flinged back at me as if I was some kind of animal. I was told I should " deposit it at my own bank". I was treated as if it was some disgusting idea that I'd have even thought to come in there to cash my paycheck. I've gone to other Wells Fargo branches where I was treated with utmost professionalism while cashing my paycheck. Wells Fargo should really look into this branch and their practices. I'm sure this branch has a lower performance than other nearby branches ... like Danbury where the tellers and managers are far more respectful and customer oriented . Unfortunately, it's action by managers, which I assume this individual was that further reinforce why I would not open an account there

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