TD Bank

2.6
40 reviews

About

BankATMBusiness Banking Service
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughAvailable

Location

TD Bank
96 Gleneida Avenue, Carmel, NY
10512, United States

Hours

Reviews

2.6
40 reviews
5 stars
13
4 stars
3
3 stars
0
2 stars
4
1 star
20
  • BT
    Blanche Torain
    Jul 16, 2025
    5.0
    I had a serious issue with my bank account, it was tagged for Identity theft. This took place on the 4th of July weekend. I went in on Saturday the 5th and Matt did all he could to help me but the department that could verify and unlock my account wasn't able to do so until. Monday. First thing in Monday morning l was there. Unfortunately my account was unable to be unlocked due to being flagged, that was for my protection. I can truly say the time patience professionalism and knowledge that Matt showed was unbelievable. He got me set up with my new account transferred my funds explain how to use Zelle and remained so polite and compassionate through the process. Matt represents TD Bank at its Best.
  • RL
    Rita Leoni
    Jun 3, 2025
    1.0
    No one answers the damn phone
  • RN
    R Noboa
    Jan 3, 2022
    1.0
    I wanted to open a savings account. I was there at 4:20 pm and inside the bank when one lady working there started locking the doors to the bank. I asked her who could help me with opening the account and she said “oh we aren’t doing any more of those today.” I explained I had already been to another branch who was short staffed with no one who could even open the account and they had recommended to go to Carmel branch. This lady didn’t care and stated “People just keep coming in and we can’t just keep helping them!” I was there a full 40 minutes before closing time and she refused to help me. That is NOT “America’s most convenient bank”. Thoroughly dissatisfied with the Carmel branch and will not forget the poor or nonexistent customer service I received.
  • SS
    screaminseagull
    Sep 9, 2017
    1.0
    Standing in line right now and overheard a employee tell a annoyed customer she wasn't in the mood to hear him whining.
  • TS
    Theresa Smith
    Dec 30, 2014
    5.0
    Its great

Frequently Asked Questions About TD Bank

What are the regular operating hours for TD Bank in Carmel, NY?

TD Bank in Carmel, NY is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 1 PM, and closed on Sundays.

Does the TD Bank location have a drive-through service?

Yes, the TD Bank branch at 96 Gleneida Avenue has a drive-through service available Monday through Thursday from 9 AM to 5 PM, Friday until 6 PM, and Saturday until 1 PM.