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For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.
i have a safe deposit box there and they just sent me this very threatening letter stating they sent several notices in the past. i never received one of those letters until i got this threatening one. Northwest Bank, you are terrible!!!! i will be withdrawing my safe deposit box and tell everyone to not use your bank!!!! so disappointed!!!
TC
Thomas Clark
Nov 7, 2025
1.0
By far the worst northwest branch I’ve been to.
KC
Kathleen Clayton
Aug 30, 2025
5.0
Very easy to open an account online
AS
alex smiraglia
Jun 9, 2025
1.0
Northwest bank is the worst bank I’ve ever dealt with. Worst customer service. Especially the one on Sheridan. Everyone started off with having an attitude. Couldn’t get help. Get slammed with 9 insufficient money fees with a week. Once the issue was fixed on my end I got slammed with more and got told it was because I didn’t “do my job as a customer” and make sure my balance was correct before using my card for the money that was in my account. I recommend switching to another bank if you currently have northwest as they will not help you in time of need but instead meet you with rude attitudes and make the situation more confusing and difficult. I talked to customer service a separate day and got told a complete different story
TT
Tee
Jun 5, 2025
5.0
Nothing but excellent service at this bank, and Shawn, a manager, offered personal service that is so rare in a bank these days.
What services does Northwest Bank on Sheridan Dr offer?
Northwest Bank provides Personal Banking, Small Business services, Financial Planning, and Borrowing options.
What are the operating hours of Northwest Bank at 1690 Sheridan Dr?
The bank is open Monday to Thursday from 9:00 AM to 4:00 PM, Fridays from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is Northwest Bank located in Buffalo, NY?
Northwest Bank is located at 1690 Sheridan Dr, Buffalo, NY 14223, USA.
How can I contact Northwest Bank on Sheridan Dr?
You can reach Northwest Bank at +1 716-874-3500 for any inquiries.
Does Northwest Bank have an online presence where I can learn more?
Yes, you can find more information at https://locations.northwest.bank/ny/buffalo/1690-sheridan-dr and on their Facebook page NorthwestBank1690SheridanDrBuffalo.
What nearby food options are available near Northwest Bank on Sheridan Dr?
Nearby food options include Burger King for fast food, Tropical Smoothie Cafe for health-focused meals, Chipotle Mexican Grill for Mexican cuisine, and ZENSHI Handcrafted Sushi for sushi lovers.
Are there convenient banking-related services near Northwest Bank on Sheridan Dr?
Yes, nearby banking-related services include additional Northwest Bank branches and drive-throughs, Coinstar, Bank of America, and Citizens Bank Supermarket Branch ATM.
What nearby places can help with shipping or mailing near Northwest Bank?
Nearby shipping centers include UPS Access Point locations and USPS post offices, providing convenient mailing and courier services.
Are there any health and wellness services near Northwest Bank on Sheridan Dr?
Yes, The Joint Chiropractic and TrueSmiles Dental are nearby for chiropractic and dental care services.
What local amenities can I visit before or after banking at Northwest Bank on Sheridan Dr?
You can visit nearby beauty services like Great Clips and Lady Jane's Haircuts for Men for hair care, or shop at Bon-Ton department store and Tops Friendly Markets grocery store.