KeyBank

3.1
11 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available

Location

KeyBank
1001 Main St Ste 120, Buffalo, NY
14203, United States

Hours

Reviews

3.1
11 reviews
5 stars
5
4 stars
1
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0
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1 star
5
  • AZ
    Akhter Zaman
    Jun 13, 2025
    5.0
    I like their service they are very nice specially vitale he is really nice 😊
  • AB
    Anika Begum
    Nov 6, 2024
    1.0
    I had a very disappointing experience with this bank. About two weeks ago, I visited in person to address a restriction on my account and was told by the banker that I needed to sign an affidavit to start the investigation. She mentioned that she would need to wait for notification from another department and promised to call me back. After waiting 14 days with no follow-up, I contacted customer service. They informed me that the process should not have taken this long and advised me to visit a different branch, where the issue would be resolved within 10 days.
  • MU
    Mo unity
    Jul 13, 2023
    1.0
    Unfriendly customer service. Mostly confused banker who mix things over and over. I wont go there
  • CK
    Conrad Kickert
    May 16, 2022
    1.0
    After waiting in an empty bank for 15 minutes to get a document notarized, we were told this bank does not notarize this kind of document - no notary would. This is not true. Firstly, we could have been told upon entry. Secondly, this lie may counteract NY state law, as a nearby notary public was perfectly able to do so. Train your staff in customer service and the law.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank at 1001 Main St Ste 120, Buffalo, NY?

KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.

Is there a drive-through service available at this KeyBank location?

No, this KeyBank location does not offer drive-through services.