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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughNot available
Location
Hours
Reviews
2.3
12 reviews
5 stars
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1 star
7
- DDDiarseMar 14, 20251.0I put 1500 cash in the bank the worker gave me a receipt saying 1500 but checked my account only 700 on it Feb 14 800 was never added and again several times. I'm reporting these thefts. That's ok I'm sure I mean nothing but I expected trust and integrity from this bank. God helps me.
- JFJeff FolckemerSep 30, 20231.0I think KeyBank doesn’t have good weekend and evening support. The website and internet banking is not up to par with the bigger banks. Closed my account and had to go to a bigger bank.
- ARAngel ReedMar 26, 20211.0I just had a terrible experience at this branch. I sat down with a woman with petite, long black hair, possibly middle eastern decent (just so you know who she is) I came in because an airline is trying to refund me money. The card that was used to purchase the tickets has an expired expiration date and I now have a new card with a new expiration. So the airline wants the bank to type a letter on letter head showing my new card and new expiration for my refund. I show the woman the email and my information and provided everything I could. She then tries to research which it’s not that hard to see I purchased my plane tickets in the account associated with the card. She then refuses to type me a letter and says she doesn’t wanna be responsible and that her name would be on it. I politely asked her if she could just explain that this is my new card and she say loudly “Absolutely not!! I can’t do that!! I’m just a banker!! You’re the customer, you have to straighten it out”! I just got my stuff and left. I was so embarrassed and disgusted. It’s a simple request. Obviously the airlines want this information verified from the bank and not me. I have also called customer service and they were no help. Sad because I really liked key bank and now I want to close my account! Update: I called back because I was so upset and spoke to Eric who is the supervisor and explained to him what happened and he typed me a letter and is emailing it. He was helpful, understood my frustration and was so nice. Thank you Eric if you are reading this!!
- JGJanis GoldbergMar 14, 20202.0I kinda used to love my bank but lately since I get followed to my branch on Larkin it has been a bad experience the Buffalo Peacemakers now have an account there and the race hustlers aren’t letting anyone in the branch anymore! I intend to go to the sheriff of Erie county about this!
- PBPaula BridgeforthAug 1, 20194.0Use the ATM outside often
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank at 250 Delaware Ave, Buffalo?
KeyBank is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does KeyBank at this location offer drive-through services?
No, this KeyBank location does not have drive-through service available.
What financial products does KeyBank provide at the 250 Delaware Ave branch?
They offer checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment products.
How can I schedule an appointment at KeyBank's Buffalo branch?
You can schedule an appointment online through their reservation URL at TimeTrade, specifically for banking services.
What security and financial protections are associated with this KeyBank branch?
KeyBank is a member of the FDIC and is an Equal Housing Lender, ensuring secure and compliant banking services.
What services besides in-branch banking does KeyBank offer to customers at this location?
Services include access to ATMs, online and mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
Is KeyBank at 250 Delaware Ave open on major holidays?
The branch is closed on major holidays including Veterans Day (November 11), Thanksgiving Day (November 27), and Christmas Day (December 25).
Are there any nearby coffee shops close to KeyBank at 250 Delaware Ave?
Yes, Jake's Cafe and Starbucks are nearby coffee shops where customers can relax before or after banking visits.
What restaurants are near KeyBank's Buffalo branch for dining options?
Nearby dining options include Patina 250, Papaya (Asian cuisine), Waves Restaurant (Thai and Vietnamese), and Salsarita's Fresh Mexican Grill.
What notable landmarks and accommodations are close to KeyBank at 250 Delaware Ave?
The Westin Buffalo hotel and the historic 250 Delaware Ave building itself are nearby, providing convenient accommodation options for visitors.