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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Tellers are always doing their best to take care of customers swiftly and accurately. Good job.
JS
Jeremy Stott
Aug 23, 2025
1.0
Absolutely terrible service! One teller - on a Friday afternoon! the line was nearly out the door. This bank apparently does not understand that People need to get back to work, they can only go to the bank on their lunch hour. Key Bank obviously has no regard whatsoever for the community that they purport to serve. And top of that the teller was rude, inattentive and dismissive attitude - not even a thought of apologizing for the wait! - if I didn't have to, I would never use this bank again.
MJ
Miguel Hernandez Jr.
Aug 22, 2025
3.0
The atmosphere is clean, and the bank tellers were nice. I wish they would have told me upfront there is a fee for paying a loan in advance. Discovering that after the fact is no fun.
What are the regular operating hours of KeyBank at 274 Elmwood Ave, Buffalo?
KeyBank is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank offer drive-through banking services and what are the hours?
Yes, KeyBank at 274 Elmwood Ave offers drive-through banking Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM.
Is the KeyBank branch closed on any upcoming holidays?
Yes, the branch is closed on Veterans Day (November 11, 2025), Thanksgiving Day (November 27, 2025), and Christmas Day (December 25, 2025).
What banking products and services does KeyBank offer at this location?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, investment services, ATMs, online/mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
How can I schedule an appointment at KeyBank near Elmwood Ave?
You can schedule an appointment through KeyBank's online reservation system available at their Timetrade scheduling URL specifically for this location.
Where can I find nearby ATM services close to KeyBank at 274 Elmwood Ave?
There is a KeyBank ATM nearby that provides convenient access to cash withdrawal and installment loan services close to the branch.
Are there any nearby dining options I can visit before or after banking at KeyBank?
Yes, Just Pizza & Wing, an Italian and American pizza restaurant, is located near KeyBank, offering a great spot for a meal before or after your banking visit.
Can I access printing and packing services near KeyBank in Buffalo?
Yes, The UPS Store 0861 is nearby, offering printing, packing supplies, and freight services – useful if you need shipping or document preparation alongside banking.
How can nearby legal services complement my visit to KeyBank?
Nearby legal services such as Koloko Immigration Law Academy and United States Process Serving Corp. provide legal and professional services that may assist you with documentation or legal advice related to your banking needs.
Does KeyBank have social media or online resources to learn more about their services?
Yes, you can follow KeyBank on Twitter (@keybank), visit their Facebook page at facebook.com/KeyBankBuffaloNY7, or check their website for detailed information and updates.