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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughNot available
- Onsite servicesAvailable
Location
Hours
Reviews
3.3
12 reviews
5 stars
7
4 stars0
3 stars0
2 stars0
1 star
5
- LSLauren SOct 8, 20225.0Super great staff. The security guard is really considerate to everyone, every day. And the people in the cubicles were both upbeat and motivational when I came in for help, which is what I didn’t know I needed.
- MKMyriam KApr 26, 20181.0Lack of communication. Dealt with reps that oversimplify situations in person and don't follow through with the status of your application that happen when you leave the branch.
- PSPaul SDec 4, 20175.0Great team! I messed up my own deposits twice; it took just a few minutes on the phone with the brach to learn how to do CAD vs. USD deposits by mail. They fixed everything and even sent a deposit slip to my home in a letter. Can't recall the names, just trust that the message will get to the ladies in the branch. A big thank you from a loyal customer!
- LSLexa SAug 31, 20175.0Visited this location and its secured! Safe! Clean! Staff is professional! Will def go back!
- VGVarun GurungMay 2, 20171.0I open an account 07/26/2017. I didn't receive my bank card till 08/08/2017. I called Key Bank costumer service and inform that I didn't receive my bank card. A lady on customer service verify my address and told me that you have wrong address here. Key Bank can't send your bank card to your new address. Key Bank send your bank card to Key Bank Branch 306 W Ferry st, Buffalo, NY 14213. You will get a call from branch after they receipt your card. After two days, a lady from Key Bank Branch 306 W Ferry st, Buffalo, NY 14213 call me and inform me that she has my card. I can go to Branch and pick it up. When I reached Key Bank Branch a lady who called already open my letter and told me Key Bank is closing your account because you try to do fraudulent activities on your account. I ask them what fraudulent activities I did on my account before I receive my bank card? She told I can't explain it. We are closing your account. Even I talk to manager and assistant manager Rosa May they also can't explain when and what I tried to do fraudulent activities? Key Bank is closing my account for that they are charging me $25. All staff in this bank try to do fraudulent activities through customer account and blame it to customers. No Key Bank employee is explaining me about my fraudulent activities but Key Bank closing my account. Key Bank didn't want to return my $350. Key Bank is thief and fraudulent bank I ever have business with. I never recommend my friends and family to open an account in key Bank.
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank at 306 W Ferry St, Buffalo?
KeyBank at 306 W Ferry St, Buffalo is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does this KeyBank branch offer drive-through banking services?
No, the KeyBank branch at 306 W Ferry St does not have drive-through services and is closed for drive-through every day of the week.
What financial products and services does KeyBank provide at this location?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, investment services, ATMs, online/mobile banking, safe deposit boxes, and KeyBank Relationship Rewards.
How can I schedule an appointment with KeyBank at this location?
You can schedule an appointment online via the provided reservation URL at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900153&fs=1&appointmentTypeGroupId=banking&ch=yext.
What are the holiday hours for KeyBank at 306 W Ferry St?
This KeyBank branch is closed on major holidays including November 11, November 27, and December 25 in 2025.
What is the main phone number to contact KeyBank at this Buffalo location?
The main phone number is +1 716-884-4549. An alternate phone number is also available at +1 716-885-8379.
Are there ATMs nearby if I need to withdraw cash outside of banking hours?
Yes, there is a KeyBank ATM nearby that provides financial and investing services, making it convenient to access cash outside banking hours.
Are there any dining options near the KeyBank branch at 306 W Ferry St?
Yes, nearby dining options include Alberts Family Restaurant (American), Pho Dollar (Vietnamese), Joe's Just Fries (fast food), 007 Chinese Food, Abyssinia Ethiopian Cuisine, Thang's Family Japanese Ramen, Kiosko Latino (Caribbean), Nine & Night (Thai), Pattaya Street Food (Burmese), and M Asian Halal Food (Halal restaurant).
What nearby places could I visit for a beauty or spa treatment before or after my bank visit?
Nearby options for beauty and spa treatments include Jenny's Nails and Spa, The Beauty Bar Salon and Spa, Exl Nails, Jenny's Nails, and a tanning salon named Tanning Bed.
Are there any retail or convenience stores close to KeyBank for one-stop shopping?
Yes, the Family Asian Market and Rite Aid convenience stores are nearby, along with retail stores like Aaron's Inc., Urban Touch clothing and shoe store, Dollar General discount store, Rent-A-Center retail electronics, Julienne's Boutique, and Gysma's African Style fashion and jewelry store.