TD Bank

3.1
82 reviews

About

BankATMBusiness Banking Service
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughNot available

Location

TD Bank
269 5th Avenue, Brooklyn, NY
11215, United States

Hours

Reviews

3.1
82 reviews
5 stars
31
4 stars
11
3 stars
3
2 stars
6
1 star
31
  • JJ
    jayahh
    Oct 19, 2025
    1.0
    Terrible service,management is horrible td need to do a better job with who they hire.it seems they hire people just to fill a position. This location always has new staff. I have been coming to this branch for years. I Ask the manager about the requirements to open a business account.she couldn’t even give me a clear explanation. She kept talking about things I did not inquire about.I have been assisted by both managers and my issue was not resolved. I had to come back multiple times to sign the same form because someone couldn’t do their job right. I had to go to another branch. How is this a convenient bank ? Do not go to this location for major issues. It will never get done. you can maybe just go for a debit card, print your statement,take out money. Anything else is a joke. They are constantly making errors. I don’t blame the people I blame management. This is disgusting and unacceptable.
  • DB
    David Bryant
    Sep 26, 2025
    5.0
    Michelle Hassell was the utmost professional in assisting me with getting a replacement debit card! Friendly, kind, courteous and very patient. After an icy and unfriendly greeting from the branch at 484 BERGEN ST! She really made the rest of my day!
  • ST
    Simone T
    Aug 22, 2025
    1.0
    Card machines here don't work (or there's an issue with the person I spoke to?) idk. But I ended up losing access to both of my cards because they went to "Reprint," couldn't, but had already canceled my cards. Kinda screwed up my whole week.
  • KA
    Karim Amraoui
    Jun 14, 2025
    1.0
    The worst service in any TD bank I’ve visited in the last 10years between Canada and the US.
  • KN
    Kristian Nammack
    May 30, 2025
    1.0
    WOW what TERRIBLE CUSTOMER SERVICE today! The two women at the two teller desks were more intent talking about plans for bowling than serving me. Then the teller who finally acknowledged me could not tell me what the rates are for an interest bearing savings account. Surly attitude. Sad because I had a great last visit with the woman in Customer Service. We are for sure moving our account. I am Treasurer of a nonprofit that banks (banked!!) with TD but no longer! I see from many other comments this is a pattern. GET NEW STAFF!!!!

Frequently Asked Questions About TD Bank

What are the regular business hours of TD Bank at 269 5th Avenue in Park Slope, Brooklyn?

TD Bank is open Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 9:30 AM to 2:00 PM, and Sunday from 11:00 AM to 2:00 PM.

Is TD Bank on 269 5th Avenue open on public holidays?

No, TD Bank is closed on holidays including November 11, November 27, and December 25, 2025.