I had an outstanding experience with the customer service at Northfield Bank, specifically at the Dyker Heights branch located at 1501 86th Street, Brooklyn, NY 11228. From both a business and personal standpoint, the level of professionalism, responsiveness, and care was exceptional.
Aileen, in particular, went above and beyond. She was knowledgeable, attentive, and genuinely invested in ensuring that every detail was handled accurately and efficiently. Her ability to clearly explain options, anticipate needs, and follow through made the entire banking and lending process seamless and reassuring.
It is clear that both the banking and lending divisions at Northfield Bank are aligned in their goal to truly serve their customers. The team operates with integrity, efficiency, and a strong commitment to client satisfaction, which is increasingly rare to find.
I highly recommend this branch and commend Aileen and the entire staff for consistently delivering excellent service.
PB
Paul Banchitta
Sep 9, 2024
5.0
When I come into the branch the staff is friendly and helpful. Melody and Derek always take care of my transactions. They are very helpful and nice. Will recommend this bank.
LL
Lazar Lieberman
Apr 5, 2019
5.0
Calm and relaxed!
RP
Republican Politix
Sep 26, 2018
1.0
This place has good people, however I give this a one star due to the fact that there were 3 different incidents of people charging things on my checking account. I did not give any information to anyone and clearly the bank’s security system is very weak and easy for hackers to breach in. Do not recommend this place unless if you want to deal with that kind of stuff a lot. However the workers are helpful and it is not their fault, but still I’m sure you don’t want your account to get breached in constantly.
Northfield Bank offers checking accounts, savings accounts, CDs, home equity loans, commercial lending, investments, and mortgages.
What services are available at Northfield Bank?
Services include ATM access, online and mobile banking, online account opening, and online loan application.
When is Northfield Bank open?
Northfield Bank is open Monday to Wednesday and Friday from 9:00 AM to 5:00 PM, Thursday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sunday.
Where is Northfield Bank located?
Northfield Bank is located at 1501 86th Street, Brooklyn, NY 11228, USA.
Does Northfield Bank have a mobile app?
Yes, Northfield Bank offers a mobile banking app available for both Android and iOS devices.
How can I contact Northfield Bank?
You can contact Northfield Bank at +1 718-331-1372 or via email at customerservice@enorthfield.com.
Does Northfield Bank have wheelchair accessible entrances?
Yes, Northfield Bank has wheelchair accessible entrances.
What are some dining options near Northfield Bank?
Nearby dining options include Outback Steakhouse, La Villa Italian Restaurant, E's Cake Shop, Dunkin', Coffee Rx, and Pacos Tacos.
Are there any nearby grocery stores near Northfield Bank?
Yes, nearby grocery stores include Almonte's Food Dynasty Supermarket, Food Dynasty, and CoCo Island Mart.
What nearby services can help with real estate needs?
Nearby real estate services include Lawrence Wong - Associate Real Estate Broker, Sotheby's International Realty, Nichol at Weichert, Peter Sells NY, and AWP Real Estate.