Flagstar Bank

3.8
4 reviews

About

BankATM
Flagstar Bank in Brooklyn, NY brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Drive-throughNot available
  • Onsite servicesAvailable

Location

Flagstar Bank
1911 Atlantic Avenue, Brooklyn, NY
11233, United States

Hours

Reviews

3.8
4 reviews
5 stars
2
4 stars
1
3 stars
0
2 stars
0
1 star
1
  • MT
    mcLa twofivesix
    Nov 7, 2025
    4.0
    ATM. outside
  • OK
    One Night With The King
    Oct 7, 2025
    1.0
    UPDATE: Thank you Flagstar for reaching out to me, but I don't have a Facebook or X account and don't desire to have one. There is nothing you really can do to assist me at this point except, require that staff work on their Soft Skills, attend a Customer Service Refresher and attend Sensitivity Training. Thank you! REVIEW: To I called today for assistance and I was not happy with the Customer Service. I couldn't hear the representative very well because he spoke so fast and sounded like he had food or gum in his mouth. Then when I kept asking him to repeat his name, he got irrate. What if I was a hearing impaired customer. Gish. Then there was all this external noise, conversation in the background. He didn't even think to maybe do something to mitigate the noise in order to provide better customer service to me. I even asked, do you have me on speaker. He said no. Just unacceptable Customer Service and not a good telephone experience. Definitely will not bank at this location.
  • OL
    Olivia Louis
    May 19, 2025
    5.0
    The worker's are professional. The area is very clean 👌
  • FS
    Framelin Santos
    Feb 5, 2025
    5.0
    Muy buen banco

Frequently Asked Questions About Flagstar Bank

What are the main services offered by Flagstar Bank in Brooklyn?

Flagstar Bank offers consumer banking solutions including everyday checking and high-yield savings accounts, CDs, lending, and financial planning with a customer-focused approach.

What are the operating hours of Flagstar Bank during weekdays?

Flagstar Bank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Fridays from 9:00 AM to 6:00 PM.