Flagstar Bank in Brooklyn, NY brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
UPDATE: Thank you Flagstar for reaching out to me, but I don't have a Facebook or X account and don't desire to have one. There is nothing you really can do to assist me at this point except, require that staff work on their Soft Skills, attend a Customer Service Refresher and attend Sensitivity Training. Thank you! REVIEW: To I called today for assistance and I was not happy with the Customer Service. I couldn't hear the representative very well because he spoke so fast and sounded like he had food or gum in his mouth. Then when I kept asking him to repeat his name, he got irrate. What if I was a hearing impaired customer. Gish. Then there was all this external noise, conversation in the background. He didn't even think to maybe do something to mitigate the noise in order to provide better customer service to me. I even asked, do you have me on speaker. He said no. Just unacceptable Customer Service and not a good telephone experience. Definitely will not bank at this location.
OL
Olivia Louis
May 19, 2025
5.0
The worker's are professional. The area is very clean 👌
What are the main services offered by Flagstar Bank in Brooklyn?
Flagstar Bank offers consumer banking solutions including everyday checking and high-yield savings accounts, CDs, lending, and financial planning with a customer-focused approach.
What are the operating hours of Flagstar Bank during weekdays?
Flagstar Bank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Fridays from 9:00 AM to 6:00 PM.
Is Flagstar Bank open on weekends and holidays?
The bank is open on Saturdays from 9:00 AM to 1:00 PM and closed on Sundays. It is also closed on holidays including November 11, November 27, and December 25, 2025.
Does Flagstar Bank provide onsite services and drive-through banking?
Flagstar Bank offers onsite services but does not have a drive-through facility.
How can I contact Flagstar Bank in Brooklyn?
You can reach Flagstar Bank by phone at +1 718-664-1750.
Where is Flagstar Bank located in Brooklyn?
Flagstar Bank is located at 1911 Atlantic Avenue, Brooklyn, NY 11233, USA.
Are there convenient public transit or notable places near Flagstar Bank in Brooklyn?
Nearby Flagstar Bank, you can find Brooklyn Neighborhood Services, Family Dollar, and several churches such as New Faith Community Baptist, providing community-oriented resources and shopping options.
What dining options are available near Flagstar Bank?
Close to Flagstar Bank, customers can enjoy dining at Popeyes® Louisiana Kitchen, McDonald's, and Xcellent Soul Food, offering a variety of fast food and southern cuisine.
Are there gas stations near Flagstar Bank for quick fuel stops?
Yes, gas stations such as Conoco, Sunoco, and Speedway are located near Flagstar Bank, making it convenient for customers to refuel when visiting the bank.
Does Flagstar Bank offer mobile banking options?
Yes, Flagstar Bank provides mobile banking apps for both Android and iOS devices to help you bank on the go.