East West Bank

Reviews

• BT

  Brando thompson

  Nov 13, 2025
  5.0
  Jessica Weng is the Best!!! She help me all the time and pleasant. Shawn Kelly words cannot explain . I only came here because of him and see the other staff I am grateful
• DC

  D C

  Oct 12, 2023
  2.0
  The quality has gone down in the years I've used them. They recently mishandled a payment, if it weren't for me checking on it and calling their main California office to check the status, it would've gone late with penalties. The branch person refused to acknowledge and fix this, they acted defensively. People skills matter in a customer facing role, you don't double down and stare down your customer who just wants to complete a transaction and carry on. If you have business beyond regular checking and savings, I recommend calling the main bank phone line or website to get the proper information before acting on it in person. Otherwise just go to Chase for more consistent service with more people on hand.
• DB

  dan bella

  Jul 20, 2017
  5.0
  Good service... Nice people

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