About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
45 Graham Avenue, Brooklyn, NY
11206, United States

Hours

Reviews

4.4
8 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
1
  • DD
    Daphne Duong
    2 days ago
    5.0
    Had a great experience at this bank helping me troubleshoot some account issues for an hour. Really friendly, patient, and helpful staff. Shout out to Kevin and the manager helping everyone out on a busy Saturday!
  • DC
    Darleene Clay
    5 days ago
    5.0
    Ms Banks is perfect for the job as banker and client overseer ! Her and the bank staff take a personal interest in the Clients that bank with Citibank !! They take your needs personal and do their best to assist you !
  • KA
    Kim A.
    Nov 14, 2025
    5.0
    Dee Banks is truly exceptional—she deserves more than five stars; she’s priceless. If you have the opportunity to meet and interact with her, consider yourself fortunate, as the experience of working with her will be unforgettable. Dee is attentive, thoughtful, and caring, making her an incredible person to do business with.
  • SC
    Susana Cardenas
    Oct 27, 2025
    1.0
    Terrible experience. I was turned away and denied service to open a joint checking account. It was 45 minutes to closing time, and from my experience this type of service takes very little time. As a Citibank customer for over 15 years, this is the first time I have been treated so poorly at one of the company branches. According to banker that spoke with me, the bank was booked for the remainder of the day and I needed an appointment. I find that they are doing a disservice to the community that they are in.
  • AG
    Alayah Gordon
    Aug 15, 2025
    5.0
    I decided to try a new bank and I met Dee Banks here a kind soul. I explained the type of account im looking for and what goals I want . She helped me with just that she detailed the account I was signing up for and made me aware of any "hidden fees" usually there's a monthly fee banks charge and you don't know about them until a few months in. We established an understanding I am happy to come across a beautiful soul like her if you go to this location ask for an appointment with Ms. Banks she's a seasoned banker.

Frequently Asked Questions About Citi

What financial services does Citi offer at its Brooklyn location?

Citi offers digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products at its Brooklyn branch.

Where is the Citi branch located in Brooklyn?

The Citi branch is located at 45 Graham Avenue, Brooklyn, NY 11206, USA.