Citi

2.6
39 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
1220 Avenue J, Brooklyn, NY
11230, United States

Hours

Reviews

2.6
39 reviews
5 stars
12
4 stars
3
3 stars
1
2 stars
3
1 star
20
  • SA
    Sherzod Ahrorov
    Mar 28, 2025
    1.0
    Just pathetic!!! VERY VERY BAD SERVICE !!!! I go there and it takes forever to get my turn while waiting, while there are two associates helping a new teller while its a pile up in line at 4PM on a FRIDAY, and after all the wait it takes them 30 mins just to withdraw my money from the teller, teller has no customer service does not apologies or show gratitude towards the customer, after waiting 30 mins for them to figure out how to do their job, they didn’t even apologized for the inconvenience they caused and the time it took them to just complete my transaction, manager was rude herself as well, instead of de-escalating, she tried to prove her point. Its absolutely absurd, you guys need to do a better job, the only good experience I had was with a teller named Anna, it took her 5 mins to help me with my transaction. But this time they decide to lie saying it’s the procedure they gotta follow that took them 30 minutes, while Anna takes 5 minutes, absolutely ridiculous and disgusting attitude when you call that behavior out! LEARN how to THANK your customers and Earn their trust for them to come back to do business with you, thats why I choose chase bank. This branch is the reason I left CITIbank!!!! This branch should be closed or the management should be changed otherwise many clients will be leaving CITI for good!!!
  • MS
    Max Sharp
    Dec 14, 2023
    5.0
    Solid Citibank location.
  • RY
    Ronit Ben Yair
    Apr 29, 2023
    5.0
    They take you even when you don't have an appointment which is good. It takes them forever to open business accounts which is a huge disadvantage..
  • GC
    gett cars
    Jun 3, 2016
    1.0
    nobody ever picks up phone at this branch
  • IU
    iskander urunov
    Feb 10, 2016
    5.0
    I like this place because the bankers are good and people are very nice

Frequently Asked Questions About Citi

What financial services does Citi offer at the Brooklyn branch?

Citi offers a range of financial services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.

Where is the Citi branch located in Brooklyn?

The Citi branch is located at 1220 Avenue J, Brooklyn, NY 11230, USA.