Citi

2.6
50 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
702 Utica Ave, Brooklyn, NY
11203, United States

Hours

Reviews

2.6
50 reviews
5 stars
14
4 stars
6
3 stars
3
2 stars
2
1 star
25
  • MM
    Mahogany
    Sep 13, 2025
    1.0
    This bank is in a convenient location however lately I noticed that many homeless people are sleeping in the lobby and using the vestibule for shelter. It smells really bad and there is no fresh air, this is a health hazard. The ATM area is not being kept clean. This is a total disgrace in our community.
  • XX
    Xylo
    Sep 10, 2025
    1.0
    The teller at this branch, is unprofessional and impolite. She should help with clients who don’t know about the bank deposit process or regulation, however she just shake her hands on me and don’t give further solution when there is some unclean point for me. Worse customer service ever I met at Citi that make me wanna drop from Citi
  • EB
    Eric Brown
    Sep 3, 2025
    1.0
    I have bring my 84 year old sister here for years and every month on the 3rd of the month they have 2 tellers and just now an elderly woman fell out and her elderly husband is crying because he don’t know what to do get out of line or what? You need to have more tellers for the seniors or a senior line . Look at the camera it’s 1:51pm 9/03/2025. I live in Connecticut so not my bank , but it’s my sisters bank. Poor customer service in a poor community.
  • DD
    Dave (Dave)
    Mar 1, 2017
    1.0
    This branch is horrible. I don't understand how this is suppose to be a bank with only two tellers to manage a line of over 10 people. Workers in the back just watching the line and not assisting and no sense of urgency

Frequently Asked Questions About Citi

What types of financial services does Citi offer at its Brooklyn location?

Citi offers a range of financial products and services, including digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment products through Personal Wealth Management.

What are the operating hours for Citi at 702 Utica Ave, Brooklyn?

Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday to Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays and specific holidays such as November 11, November 27, and December 25.