Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
This bank is in a convenient location however lately I noticed that many homeless people are sleeping in the lobby and using the vestibule for shelter. It smells really bad and there is no fresh air, this is a health hazard. The ATM area is not being kept clean. This is a total disgrace in our community.
XX
Xylo
Sep 10, 2025
1.0
The teller at this branch, is unprofessional and impolite. She should help with clients who don’t know about the bank deposit process or regulation, however she just shake her hands on me and don’t give further solution when there is some unclean point for me.
Worse customer service ever I met at Citi that make me wanna drop from Citi
EB
Eric Brown
Sep 3, 2025
1.0
I have bring my 84 year old sister here for years and every month on the 3rd of the month they have 2 tellers and just now an elderly woman fell out and her elderly husband is crying because he don’t know what to do get out of line or what? You need to have more tellers for the seniors or a senior line . Look at the camera it’s 1:51pm 9/03/2025. I live in Connecticut so not my bank , but it’s my sisters bank. Poor customer service in a poor community.
DD
Dave (Dave)
Mar 1, 2017
1.0
This branch is horrible. I don't understand how this is suppose to be a bank with only two tellers to manage a line of over 10 people. Workers in the back just watching the line and not assisting and no sense of urgency
What types of financial services does Citi offer at its Brooklyn location?
Citi offers a range of financial products and services, including digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment products through Personal Wealth Management.
What are the operating hours for Citi at 702 Utica Ave, Brooklyn?
Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday to Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays and specific holidays such as November 11, November 27, and December 25.
Is Citi open on holidays?
Citi is closed on holidays including November 11, November 27, and December 25.
Where is Citi located in Brooklyn?
Citi is located at 702 Utica Ave, Brooklyn, NY 11203, United States.
How can I contact Citi at the Brooklyn location?
You can contact Citi at the Brooklyn location by calling +1 347-756-4631.
Can I find an ATM near Citi at 702 Utica Ave?
Yes, there is a Citi ATM conveniently located nearby for your cash withdrawal and deposit needs.
Are there any nearby banks or financial services close to Citi's Brooklyn branch?
Yes, nearby financial institutions include Citibank and Jamaica National Overseas, which offer additional banking and financial services.
What dining options are available near Citi at Utica Ave?
Nearby restaurants include Wingstop for chicken dishes, McDonald's for fast food, and Caribbean options like Abegale's and Peppa's Jerk Chicken to enjoy before or after your visit to Citi.
Does Citi offer mortgage and loan products at the Brooklyn location?
Yes, Citi offers mortgage products and personal loans as part of their financial services at this location.
Where can I learn more about Citi's financial products and services?
You can learn more and explore Citi's offerings on their website at https://www.citi.com/.