Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
No one ever picks up the phone here. Customer service hotline for Citibank states they perform serval services that they do not in fact perform. AI for Citibank also is terrible, never has the answer for simple questions.
CK
Chester Kaplan
Oct 1, 2025
1.0
They will not answer the phone. Seriously considering switching to another bank due to the long, slow line waiting for a teller. For years there were always at least two tellers at the windows. For the past few months there has been only one and seems to work pretty slowly. Despite mentioning this to the manager, she apologizes but has no solution.
KH
Kelly Hernandez
Jul 29, 2025
1.0
Went in to ask for change and potentially get information on opening a New bank account because I recently moved to the area. Was told to come back in 30 minutes which to me made no sense. Didn’t bother asking if I had an account with them. Felt like I was being judged based on my appearance. Very disappointed, do better
DJ
Dexter Jones
Apr 26, 2017
1.0
If a checking account customer writes a check to someone, that person should be able to cash that check at the bank which it is drawn on. Citibank failed that most basic test today.
KK
Keith Kleinick
Jun 12, 2016
4.0
Small branch all the way down Court St in Carroll Gardens. Only a couple of tellers and it took awhile.
However, nicer and quieter than the branch on Montague St
What financial products and services does Citi offer at this location?
Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment products.
Where is this Citi branch located?
This Citi branch is located at 375 Court St, Brooklyn, NY 11231, United States.
What are the opening hours for the Citi branch?
The branch is open Monday and Friday from 9 AM to 5 PM, Tuesday to Thursday from 9 AM to 4 PM, and Saturday from 10 AM to 2 PM. It is closed on Sundays.
Is the Citi branch open on major holidays?
No, the branch is closed on major holidays including November 11, November 27, and December 25, 2025.
How can I contact the Citi branch?
You can reach the branch by phone at +1 347-756-4632.
Does Citi provide ATM services nearby?
Yes, there is a Citi ATM near the branch for convenient cash withdrawals and deposits.
What nearby food options are available when visiting this Citi location?
Nearby you can find Baskin-Robbins for ice cream and bakery items, Dunkin' for coffee and donuts, Local Roots cafe and farmers market, The Grape Leaf Middle Eastern restaurant, and Jimbo's Hamburger & Pizza Palace diner.
Are there any nearby childcare or preschool facilities?
Yes, nearby childcare and preschool facilities include Gabi's Creative Cottage and La Souris Verte French Immersion Playgroup & After-School.
What types of health services can I find near the Citi branch?
Near the branch there are Carroll Gardens Dental Associates, Carroll Gardens Chiropractic, Carroll Gardens Pediatric Dentistry, and Metro Physical & Aquatic Therapy for various health and medical services.
Is there public transit or other services that can help me reach the Citi branch?
While specific transit stations are not listed, the branch is located in a busy Brooklyn area near several cafes, shops, and services, making it accessible by local transit and surrounded by landmarks like Court Tree Collective art gallery and Carroll Gardens Florist.