Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Terrible customer service they will
do nothing to help customers. Go to any bank except for Citibank. Especially this Branch. STAY AWAY STAY AWAY
YC
Yi Cao
Sep 30, 2025
5.0
I am writing to express my sincere appreciation for Heng Chen, who works at Citi branch 6414 18th Ave, Brooklyn, NY 11204 and supported me during the mortgage process for my first home. Although I was unable to continue working with Heng for my second condominium mortgage due to entity restrictions—Citi is one of my clients—he still went out of his way to provide valuable guidance and support. Heng answered all of my questions thoroughly and promptly, and his advice helped me navigate the rate-lock process with confidence. His deep knowledge of mortgage products and his professionalism were consistently evident throughout our interactions.
Heng’s dedication and integrity truly stood out. Even when he knew we couldn’t proceed together, he continued to offer help and insights without hesitation. Citi should be proud to have someone like Heng representing its team.
I look forward to the opportunity to work with Heng and his team again in the future. Please extend my gratitude to him and recognize his outstanding service.
CF
Cesar Florez
Sep 24, 2025
5.0
Excelente Atencion. Yolanda Fue Muy Amable. Me Ayudò a Abrir Una Cuenta Personal y Otra De Negocios. Hizo Su Trabajo Con Seriedad Y Profesionalismo.
Muchas Gracias Yolanda.
GL
Guangfu Lin
Nov 16, 2019
1.0
The service was terrible.And there meaning are telling us to do it all our self
What are the regular business hours of Citi in Brooklyn?
Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday through Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.
Is Citi open on major holidays?
Citi is closed on major holidays including November 11, November 27, and December 25, 2025.
What financial services does Citi offer at this Brooklyn location?
Citi offers a broad range of financial services including digital banking, mortgage products, personal loans, small business banking, credit cards, and investment products through Citi Personal Wealth Management.
Where is Citi located in Brooklyn?
Citi is located at 6414 18th Ave, Brooklyn, NY 11204, United States.
How can I contact Citi Brooklyn branch?
You can reach Citi at +1 347-274-8243 for inquiries.
Does Citi Brooklyn branch have an online presence?
Yes, you can learn more and explore Citi's offerings on their website at https://www.citi.com/.
What nearby banks are located close to Citi Brooklyn?
Nearby banks include Investors Bank - 18th Ave - Brooklyn, Northfield Bank, Santander Bank US Branch, Citizens, and Capital One Bank. Customers can visit these for alternative banking needs or additional services.
Are there dining options near Citi Brooklyn where I can eat before or after banking?
Yes, nearby dining options include McDonald's, J & V Pizzeria, Chipotle Mexican Grill, Tacos Lupita food truck, Paris Baguette, Starbucks, and 7-Eleven for a variety of meals and snacks.
What services are available near Citi Brooklyn for personal care or shopping?
Near Citi, customers can access services such as File It Nail Salon for beauty needs, Sun Wire Inc for mobile phones and IT services, Jewelry for Beautiful Women, and Silver Rod Pharmacy for health and gifts.
Is there public transportation or transit options near Citi Brooklyn to help customers get there?
While no specific transit stations are listed, the location at 6414 18th Ave is near various amenities, and customers can use local transit options in Brooklyn to reach Citi conveniently.