Citi

3.0
28 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
114 7th Ave, Brooklyn, NY
11215, United States

Hours

Reviews

3.0
28 reviews
5 stars
12
4 stars
1
3 stars
2
2 stars
0
1 star
13
  • MW
    michele watkins
    Oct 17, 2025
    1.0
    I spoke with Briana Garcia regarding the opening of two accounts. I explained that I was traveling from outta State, and made a 9:30 appt for 10/14 (my brother was to be on both accts). The appt was confirmed and then subsequently changed to 10 am. Upon arrival, no one greeted us. I did notice a couple sitting in an office. 10:10 I asked an employee to be seen by someone, Instead I was told to wait. 10:15 We decided to leave, that's when Briana came out and acknowledged our presence. We left, she'd obviously overbooked. A mere hello, I'm running late would've gone a long way. It was a Noreaster, and I'd driven over 300 miles to be virtually ignored. No courtesy, acknowledged or customer service was offered. This Branch lacks the propensity for excellent business performance, imo.
  • JQ
    Jean-Louis QUEGUINER
    Oct 4, 2025
    5.0
    Very good team they solve all my issues in few minutes while I spent 6h+ over the phone and other branch but here they solved this in 20min. Good job. Great team.
  • CH
    Citlalli herrera
    Aug 24, 2023
    1.0
    Can’t tell if the woman banker there was just useless or lazy. We went looking for help and were turned away.
  • SC
    Steven Carroll
    May 31, 2019
    1.0
    Nicole the manager is an absolute Joke. The worst customer service I have ever seen in my life! Rude and nasty as can be. HORRIBLE HORRIBLE!! Nicole is a complete and utter joke as a manager stay away!! Do not go to this bank!!

Frequently Asked Questions About Citi

What financial products and services does Citi offer?

Citi provides a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment services.

What are Citi's regular business hours?

Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday to Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. The branch is closed on Sundays.