Citi

Reviews

• YP

  Yulia Parker

  Nov 25, 2025
  1.0
  Visited this morning and received very poor customer service. The branch was empty, yet Farid at the cashier and a woman in a nearby booth showed no willingness to help. I requested a withdrawal with clean bills, and Farid said he wouldn’t check the machine and could only give whatever came out. The other employee was also uninterested. I’ve been a Citi Priority client for over 10 years, and this experience left a very negative impression. I then went to another Citi branch where the teller assisted me in less than a minute and personally checked the bills. Citi promotes being “customer obsessed” — please ensure this branch reflects that standard. Customers deserve better.
• RS

  Ramona Scott

  Oct 28, 2025
  5.0
  I’ve been using this branch for many years. Helpful and friendly staff.
• BK

  Brian Kaplan

  Jun 9, 2023
  2.0
  Since when do major banks not have notaries? *Reply to Citi response: There's no way in your location finder to filter your branches by special services and when you search for special services it takes you to the location finder. Fix your system before you offer solutions that don't work. One star removed for patronizing me to placate other people searching on google for you. Also, you didn't answer the original question: how does a major banking system not have a notary in every branch during business hours?
• KB

  Kevin B

  Feb 23, 2016
  5.0
  I recently had a very bad experience at the Park Slope branch and considered closing my account. Then I remembered a good experience I had when I visited the Myrtle ave branch. It was not a fluke. Once again the staff there were EXCELLENT! Thank you so much for your help. It it because of you I am still banking with Citi.
• IC

  Ivan Castro

  Apr 23, 2014
  5.0
  Buen banco

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