Citi

Reviews

• RS

  Ramona Scott

  Oct 28, 2025
  5.0
  I’ve been using this branch for many years. Helpful and friendly staff.
• KK

  Krzysztof Kaminski

  Nov 16, 2023
  1.0
  About three months ago, I opened a new business checking account with them. Deposited checks from an existing business client and they suspended my account due to the fraud department suspecting fraud. Aside from the false accusations, I have visited this branch three times along with my client proving he owns the company and that all checks issued to me are legitimate but they are still holding back funds. This is ROBBERY!!! The branch manager Nedra J Cyrus pretty much dismissed me without providing any resolution at all instructing to just call an 800 number. You guys are scamming my company for THOUSANDS! Do yourself a favor and bring your banking business elsewhere, otherwise they will ignore your concerns and scam you!
• BK

  Brian Kaplan

  Jun 9, 2023
  2.0
  Since when do major banks not have notaries? *Reply to Citi response: There's no way in your location finder to filter your branches by special services and when you search for special services it takes you to the location finder. Fix your system before you offer solutions that don't work. One star removed for patronizing me to placate other people searching on google for you. Also, you didn't answer the original question: how does a major banking system not have a notary in every branch during business hours?
• MS

  M. Skinner

  Jun 24, 2022
  1.0
  I tried to open a account with them. They have no reason, to ask where I live or let me see your tax form. They asked to many personal questions. And I received alot if spoof texts and calls, saying " we have to close your debt card due to abnormal activities" first of all I don't even have a debt card. None of the customer service representatives knew what I was talking about, nor have any records about that.
• BH

  Brandon Howard

  Mar 7, 2019
  5.0
  The branch as a whole is awesome

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