Capital One Bank

3.3
73 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
2150 86th St # 54, Brooklyn, NY
11214, United States

Hours

Reviews

3.3
73 reviews
5 stars
37
4 stars
4
3 stars
2
2 stars
2
1 star
28
  • MB
    maria bonadonna
    Jan 2, 2026
    5.0
    Arelis and Ryan were extremely helpful and very professional. Excellent work guys!
  • TT
    Tatyana Tsoy
    Dec 19, 2025
    5.0
    Today I opened a checking and a savings account in this bank on 86th street in Brooklyn. It was super quick and easy, everything was online, I needed only my phone. Bank employee Ryan helped me with setting up the mobile app and answered all my questions. He was very courteous and respectful, a true professional. Thank you!
  • GF
    Giuseppe Floccari
    Oct 24, 2025
    1.0
    This place is very ableist. Today, for the first time I went to this specific bank to pay my credit card bill and was treated with absolute disrespect. I was informed not only by the managers, but everyone in the bank that they are not allowed to assist me because it's against the policies of that specific capitalone bank. I have never experienced this ever at any branches. And I'm appalled. As the bank policy state, they must assist a person with a disability in. However, fashion, the individual asks I saw all the cameras. I was more than willing to end in any information that they needed from me. And still got treated very badly. I will be filing an official complaint.
  • ZT
    Zaida Torres
    Oct 23, 2025
    5.0
    Arelis was a true gem and extremely patient with me. Listened to all my concerns and addressed them without rushing me out the door. She provided excellent customer service. Hope to be helped by her if I go back.
  • NG
    Nino Grigolava
    Sep 30, 2025
    5.0
    I recently visited Capital one bank today, was assisted by Arelis at customer service. From the moment I arrived she greeted me with a smile and made me feel welcome. She listened carefully to my needs, explained the process clearly, and resolved everything faster than I expected. Her professionalism, patience, and positive attitude made the visit pleasant. She deserves recognition for excellent customer service.

Frequently Asked Questions About Capital One Bank

What are the regular operating hours of Capital One Bank in Brooklyn?

Capital One Bank in Brooklyn operates Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.

Where is Capital One Bank located in Brooklyn, NY?

The bank is located at 2150 86th St #54, Brooklyn, NY 11214, USA.