Arelis and Ryan were extremely helpful and very professional. Excellent work guys!
TT
Tatyana Tsoy
Dec 19, 2025
5.0
Today I opened a checking and a savings account in this bank on 86th street in Brooklyn. It was super quick and easy, everything was online, I needed only my phone. Bank employee Ryan helped me with setting up the mobile app and answered all my questions. He was very courteous and respectful, a true professional. Thank you!
GF
Giuseppe Floccari
Oct 24, 2025
1.0
This place is very ableist.
Today, for the first time I went to this specific bank to pay my credit card bill and was treated with absolute disrespect.
I was informed not only by the managers, but everyone in the bank that they are not allowed to assist me because it's against the policies of that specific capitalone bank.
I have never experienced this ever at any branches. And I'm appalled.
As the bank policy state, they must assist a person with a disability in. However, fashion, the individual asks
I saw all the cameras. I was more than willing to end in any information that they needed from me. And still got treated very badly.
I will be filing an official complaint.
ZT
Zaida Torres
Oct 23, 2025
5.0
Arelis was a true gem and extremely patient with me. Listened to all my concerns and addressed them without rushing me out the door. She provided excellent customer service. Hope to be helped by her if I go back.
NG
Nino Grigolava
Sep 30, 2025
5.0
I recently visited Capital one bank today, was assisted by Arelis at customer service. From the moment I arrived she greeted me with a smile and made me feel welcome. She listened carefully to my needs, explained the process clearly, and resolved everything faster than I expected. Her professionalism, patience, and positive attitude made the visit pleasant. She deserves recognition for excellent customer service.
What are the regular operating hours of Capital One Bank in Brooklyn?
Capital One Bank in Brooklyn operates Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is Capital One Bank located in Brooklyn, NY?
The bank is located at 2150 86th St #54, Brooklyn, NY 11214, USA.
What banking services does Capital One Bank offer at this branch?
This branch offers services including ATM access, Night Drop, Walk-Up ATM, account opening, and cash and coin transactions.
How can I contact Capital One Bank in Brooklyn?
You can contact the bank by calling +1 718-373-1919 or by sending a fax to +1 718-373-1450.
Does Capital One Bank have an online presence where I can learn more?
Yes, you can visit their website at http://www.capitalonebank.com and their Facebook page at https://www.facebook.com/161551807203412.
Are there any nearby seafood restaurants I can visit before or after my banking needs?
Yes, Happy Seafood Restaurant is nearby, offering seafood and dim sum dishes, providing a great option to dine before or after your visit.
Where can I find financial services close to Capital One Bank in Brooklyn?
Tax Town Of Brooklyn - Mike Sileo CPA is a nearby financial service provider you might consider for tax and accounting needs.
What entertainment or leisure options are close to Capital One Bank?
Nearby, you can visit Amazing Aquarium, which is an aquarium and aquatic pet store offering family-friendly entertainment.
Are there any nearby places where I can pick up travel services or accessories?
Yes, Liberty Travel is a nearby travel agent, and Roz One Jewelry offers fashion accessories close to the bank, ideal for travel planning and shopping.
What options are there nearby for health or medical services?
Nearby health services include Bensonhurst Family Vision for eyewear, Brooklyn Dental PC for dental care, and Quest Diagnostics for laboratory testing.