Capital One Bank

2.5
76 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
7110 5th Ave, Brooklyn, NY
11209, United States

Hours

Reviews

2.5
76 reviews
5 stars
25
4 stars
2
3 stars
2
2 stars
3
1 star
44
  • DT
    Doug T
    Aug 2, 2025
    5.0
    Have had nothing but positive experiences. Jasmine is extremely personable, knowledgeable, and helpful. I have had my fair share of unpleasant experiences with other banks, but dealing with Jasmine has made me a continued customer and fan of Capital One Bank in Bay Ridge.
  • MV
    marjorie venditto
    Jul 29, 2025
    5.0
    I love this location everyone there is so great especially Denis. Anytime I come in he always helps with all my banking needs. Denis takes the time to patiently explain everything and make sure I understand everything prior to leaving the location. 10/10 this is without doubt the best bank with the most phenomenal employees especially Denis G.
  • TT
    Taliah
    Jul 17, 2025
    5.0
    I came here and was met with very kind and welcoming staff, this is the place to go if you need help opening a bank account, transferring money, or if you have any questions regarding capital one.
  • MM
    Mr X Master
    Apr 12, 2024
    1.0
    I had an awful experience at the bank. The staff was incredibly rude and unhelpful when I was trying to open a new bank account and secure a credit card. I noticed the manager whispering something to a customer service agent, which made the whole process more difficult for me. To top it off, they refused to open a bank account for me just because I didn't have a social security number. Thankfully, I went to TD Bank, and the process was super easy with just my passport and driver's license!
  • BJ
    Billy Jo
    Apr 11, 2021
    1.0
    When bank is closed, security man never wears a mask! I have been to this branch location and there is always some man in the ATM room. Most times, the guy does not even wear a mask. Covid-19 and variants still out there!! I'm going to close my Capital One account and switch to Chase!!!

Frequently Asked Questions About Capital One Bank

What services does Capital One Bank at 7110 5th Ave offer?

Capital One Bank offers banking services including Ambassador help, account opening, cash and coin transactions, and more. It also provides ATM and walk-up ATM services, and a coin machine.

What are the operating hours of Capital One Bank in Brooklyn, NY?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.