Capital One Bank

2.9
73 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
5102 Church Ave, Brooklyn, NY
11203, United States

Hours

Reviews

2.9
73 reviews
5 stars
23
4 stars
9
3 stars
6
2 stars
7
1 star
28
  • MB
    Mendel Blau
    5 days ago
    5.0
    Lots of ATM's available 24 hours a day.
  • AE
    Aisha Edwards
    Dec 30, 2024
    2.0
    They need to hire more bank tellers. The line is always long here. Two people cannot handle this!
  • ML
    marsha lewis
    Jun 25, 2021
    2.0
    Terrible experience. No customer service agent available when you 1st come in. They are having the security guard interact with customers and she needs more training to do it better. Came in with my mom to inquire about opening a new account and security lady told me there is no1 to speak to other than the bank tellers. So i joined the long line. After the long wait i finally spoke with the teller. I asked about opening a new account and was told there is no way to open it without an email address. I informed them my mother doesn't use email, is there another way some1 can help. I was told no. They didn't even offer to help sign her up using there system/tablet. We were told to go home and return another day. I was very disappointed in there treatment and unwillingness to be more proactive. More training is definitely needed to shorten the lines and interact better with the customers.
  • AG
    arthur guy
    May 16, 2020
    5.0
    Top notch customer service...
  • J3
    jersey number 32
    Jul 28, 2019
    1.0
    you just hate money

Frequently Asked Questions About Capital One Bank

What services does Capital One Bank at 5102 Church Ave offer?

Capital One Bank provides services including ATM, walk-up ATM, Ambassador help, bank account opening, cash and coin transactions, and more.

What are the operating hours of Capital One Bank in Brooklyn, NY?

The bank is open Monday to Friday from 9 AM to 5 PM, Saturdays from 9 AM to 12 PM, and closed on Sundays.