Citi

2.6
87 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
1265 Castle Hill Ave, Bronx, NY
10462, United States

Hours

Reviews

2.6
87 reviews
5 stars
24
4 stars
10
3 stars
6
2 stars
3
1 star
44
  • NM
    nicole mouyal
    Sep 12, 2025
    1.0
    I went there today to speak with a banker. I sat for about 30 minutes. The lady called me back to her desk and helped me fill out my tax form but told me she couldn’t submit the form. Last year I had the same form I needed to submit and when I went to the Throggs neck location they submitted it for me. So I left the castle hill location upset. Now I am at the throggs neck location and the wonderful lady name Karen I. did not hesitate to help me! Moral of the story is don’t go to castle hill. Go to throggs neck location. They will help you better! Here’s the address: 3924 E Tremont ave!
  • WF
    Wilson Fuentes
    Jul 23, 2025
    5.0
    El mejor banco
  • AC
    akikur chowdhury
    Nov 6, 2019
    1.0
    Bad customer service ever I seen
  • KK
    Kevin Kauschinger
    Jan 31, 2018
    5.0
    I have used this branch to withdraw or deposit money only. The staff at the front desk are very friendly and have processed my requests quickly. In the mornings there's usually a long line, but the line moves quickly.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the Bronx location?

Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and personal wealth management investment products.

What are the operating hours of Citi in Bronx, NY?

Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday through Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays and certain holidays.