Capital One Bank

3.0
24 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
3517 Johnson Ave, Bronx, NY
10463, United States

Hours

Reviews

3.0
24 reviews
5 stars
9
4 stars
3
3 stars
1
2 stars
2
1 star
9
  • GG
    Gonzalez
    4 days ago
    4.0
    This branch is conveniently located in Riverdale; the only place in the Bronx that I feel somewhat safe in. There is always street parking available and the employees are professional and helpful.
  • NL
    NWG 4 LIFE
    Oct 11, 2025
    5.0
    Fernando and Juan went out of their way to accommodate our request. Very thankful and quick service. Appreciate you guys.
  • EL
    Ezekiel Lyons
    Sep 13, 2025
    1.0
    So they have decided to go with discover and now about 1/4 of my transactions with my debit card are cancelled because it's DISCOVER! I called to ask how I can switch it considering my CC through them is Visa. They said NO and didn't even offer to reverse the ATM fees I told them I got from have to get cash for the decline of this crappy card! Seeya later capital one I'm going to a bank that has debit products that aren't from 1995!
  • VM
    V M
    Aug 30, 2024
    1.0
    Worst customer service they don't even care or respect one of the worst branch.
  • EE
    Efe
    Dec 29, 2017
    5.0
    I had a slight issue today (wont get into details). I called the branch and left my information for the supervisor to call me back (who ever it was i spoke on the phone with, i am sorry if it sounded like i was taking my frustration out on you) ...the supervisor called me back, and fixed my dilemma. Honestly the remarkable level of customer service i received today, i just had to leave a review. Thank you sooo much!! Such a great location, small but they truly are welcoming and help you with your banking needs to the best of their abilities.

Frequently Asked Questions About Capital One Bank

What services does Capital One Bank at 3517 Johnson Ave offer?

Capital One Bank provides ATM services, Night Drop, Walk-Up ATM, cash and coin transactions, account opening assistance, and Ambassador help for all your banking needs.

What are the operating hours of Capital One Bank in Bronx, NY?

The bank operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.