Capital One Bank

3.2
61 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
4201 White Plains Rd, Bronx, NY
10466, United States

Hours

Reviews

3.2
61 reviews
5 stars
25
4 stars
8
3 stars
3
2 stars
3
1 star
22
  • DW
    Denis Walsh
    Aug 21, 2025
    5.0
    Found staff helpful..clean ,comfortable surroundings....homely furnishings..staff helpful..complimentary coffee..easy in and out..ample parking..i left my phone on counter and walked out but staff put away safely and handed over next morning along with cash stored in wallet
  • LB
    louididdy bx
    Aug 4, 2025
    1.0
    Everyone is saying the employees are rude and unhelpful. Disrespectful to people. It's not going to happen to me believe that a security guard threatening a customer you got to be out of your mind, That'll be the last day he would be working or in neighborhood.
  • CR
    Chris Rodriguez
    Jun 18, 2025
    1.0
    One of their overnight security guards was trying to tell the morning staff at 8:15AM that one of the ATMs was clearing people's EBT cash and not dispensing the mone. The staff refused to speak to open the door, they couldn't hear him and they waved him off. He certainly didn't point out what ATM it was but that wasn't for lack of trying. Maybe they should hire him and get rid of the staff that was preventing him from doing the right thing
  • CC
    Casaganra
    May 30, 2025
    1.0
    My husband wanted to exchange dollars for coins, and an older female bank employee spent about 40 minutes asking him for personal information like his job details, SSN, and address. When he provided everything, she seemed surprised. It was clear she had prejudices and assumed he was a migrant without proper documents. In the end, she refused to help and just walked away. We were very disappointed by her rude and unfair attitude. We had planned to open a payroll account there, but after this experience, we changed our minds and decided to open an account at Chase instead. The staff at Chase are truly professional and welcoming.

Frequently Asked Questions About Capital One Bank

What are the main services offered by Capital One Bank at 4201 White Plains Rd?

Capital One Bank offers services including ATM and Walk-Up ATM access, Ambassador assistance, account opening, cash and coin transactions, and more.

What are the operating hours of Capital One Bank on weekdays?

The bank is open from 9:00 AM to 5:00 PM, Monday through Friday.