KeyBank

3.0
22 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
69 Main St, Batavia, NY
14020, United States

Hours

Reviews

3.0
22 reviews
5 stars
7
4 stars
4
3 stars
0
2 stars
3
1 star
8
  • SK
    Scott Katen
    Jun 26, 2025
    5.0
    I have visited there twice in the last 2 days excellent results both times
  • EW
    Eric Wade
    Jun 18, 2025
    5.0
    Awesome bank if you have the right ACCOUNT....I'm not sure if I was grandfathered in from years ago but if you can please sign up for the HASSLE FREE CHECKING Account it only takes 10$USD to open and there are never no overdraft fees b/c you cannot OD. They have even gone out of their way here to waive my money order fees out of courtesy! I love this place highly recommended
  • SD
    Serena Duryea
    Apr 5, 2024
    5.0
    Really love this branch, Thaddeus Nauden at the Batavia branch Wonderful, very professional really helped me on Tuesday setting up a bank account and savings account. Really knew his stuff at the bank. If you need to talk to any one that's person I recommend there. Will continue doing business with Key Bank. So happy to start with a real bank again and be independent and have my own financial institution for my own banking needs again. Feels great to be doing so well for my family again. Thank you key bank! Will be recommending your branch!
  • NB
    Noel Blake
    Jul 17, 2023
    1.0
    I went in to talk to someone and she was just so rude and unhelpful
  • NW
    nicole williams
    Jan 17, 2023
    1.0
    KeyBank has been sooo disappointing. Who takes 10 months to get thru a mortgage loan, be mislead, promised, played with, lied to, over 40+ emails, takes money, only to cost us more money?! I should of squashed this long ago, but I've been kept being told promise after promise. TERRIBLE customer service, Terrible leadership, DO NOT GO THRU KEY BANK FOR A MORTGAGE. we are closing out our accounts and moving on with another CO.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Batavia, NY?

KeyBank in Batavia is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

Does KeyBank in Batavia have a drive-through service and when is it available?

Yes, KeyBank offers drive-through service Monday to Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.