Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.0
22 reviews
5 stars
7
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4
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1 star
8
- SBShane Duryea (Bruno)May 9, 20245.0I want into key bank last week to open a bank account and Thad hooked me up. This man is amazing at his job, an he got me my bank card in 2 business days. An that was great. Thad should get a raise because he is that great at his job at key bank. Then today my work place had a mix up with my paycheck going into my account, and there was Thad an Jamee to save the day just like Superman and Wonder Woman. These two saved the day for me. If you need a super team to help you with a new bank account, you should go and see Thad and his super team.
- NWnicole williamsJan 17, 20231.0KeyBank has been sooo disappointing. Who takes 10 months to get thru a mortgage loan, be mislead, promised, played with, lied to, over 40+ emails, takes money, only to cost us more money?! I should of squashed this long ago, but I've been kept being told promise after promise. TERRIBLE customer service, Terrible leadership, DO NOT GO THRU KEY BANK FOR A MORTGAGE. we are closing out our accounts and moving on with another CO.
- SSsmiley smileyJan 15, 20191.0Update: my amazing staff that actually reached out and took my concern seriously my issue has been resolved. I have the money back in my account and even a credit for the inconvenience. I’m not changing the rating because I still have issues with the branch. Five stars once again for the amazing staff. Zackery from the escalation dept. bailey and Alissa from customer service. The three need to be highly awarded for their true hard work and care. Awful beyond awful. Deposited cash in the atm in beginning of December. System froze and did not credit the money to my account. Went into the branch following day and the staff never filed dispute properly. Call after call and lie after lie at the branch and customer service. Finally received provisionally credit and now a month later they take it back with no explanation. Once again trying to get someone on the phone to actually care and help is a nightmare. Do not recommend this bank. Will be leaving. Simple terrible. Needs to be a zero.
- JTJohn TabbMay 20, 20134.0People here ROCK!
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Batavia, NY?
KeyBank in Batavia is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Does KeyBank in Batavia have a drive-through service and when is it available?
Yes, KeyBank offers drive-through service Monday to Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is KeyBank located in Batavia?
KeyBank is located at 69 Main St, Batavia, NY 14020, USA.
What types of banking products and services does KeyBank offer at this location?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, as well as services like ATMs, online/mobile banking, safe deposit boxes, and investment services.
Is KeyBank a member of any financial associations?
Yes, KeyBank is a Member FDIC and an Equal Housing Lender.
Does KeyBank provide an option to schedule appointments online?
Yes, you can schedule banking appointments online through their reservation URL.
Are there any holiday closures for KeyBank in Batavia?
Yes, KeyBank is closed on November 11, November 27, and December 25 in 2025.
Which nearby dining options can customers visit before or after their visit to KeyBank?
Customers can enjoy a meal at nearby restaurants such as Ken’s Charcoal Pits And Bar-B-Q, Roman's Italian Restaurant and Bar, Islands Hawaiian Grill, and China Panda, a Chinese restaurant.
What are some nearby services and amenities around KeyBank that customers might find useful?
Nearby services include Williams Law Firm for legal needs, The Yngoddess Shop for liquor and shopping, Alberty Drugs pharmacy, and Genesee Dental for medical and dental services.
Are there other banks and ATMs near KeyBank in Batavia?
Yes, nearby financial institutions include M&T Bank and Tompkins Community Bank, as well as ATM options like the LibertyX Bitcoin ATM and M&T Bank ATM.