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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.9
25 reviews
5 stars
17
4 stars
1
3 stars0
2 stars
1
1 star
6
- MPMarcia PappasOct 18, 20255.0Been going to this branch in Round Lake Road for 5 years and I have been a customer of Trustco for 35+ years. Never use any other bank. They are the best!
- RGRay GarratyAug 31, 20255.0Let it be known to all, every time I’m able to visit this branch, I am always welcomed as a member of the Trustco Bank family. I could not be more happy with my banking experience and I recommend them to anyone in Ballston Lake.
- CCCindy CareyAug 25, 20255.0Amanda, Anna and staff at the Exit 11 Round Lake branch are absolutely stellar to work with and consistently help with all of my banking needs and investment questions. It's also great to deal with HUMANS whenever I have to call the branch with any concerns. I've had accounts with Trustco for nearly 30 years, including two mortgages. It's a solid bank to work with and the Round Lake branch has always been a favorite of mine.
- VDVincent DeLuciaAug 22, 20255.0On behalf of my wife and I, we wholeheartedly nominate the Exit 11 Round Lake Rd. Trustco for special five-star recognition. Every member of the staff is always polite, courteous, and totally attentive to each and every client with utmost respect and wonderful customer service that should be modeled by every business that deals with the public regardless of product or service. There is always a warm/friendly atmosphere with every staff member with whom one wants to do business.
- NRNelvin RamlallAug 22, 20255.0Trustco Bank is one of the best banks I’ve ever went too. There service is amazing and there very friendly
Frequently Asked Questions About Trustco Bank
What are the regular lobby hours of Trustco Bank at 43 Round Lake Rd, Ballston Lake?
Trustco Bank's lobby is open Monday, Wednesday 9 AM to 5 PM, Tuesday 9 AM to 3 PM, Thursday and Friday 9 AM to 6 PM, Saturday 9 AM to 1 PM, and closed on Sundays.
Does Trustco Bank offer drive-thru banking services, and what are their hours?
Yes, Trustco Bank offers drive-thru services during branch hours: Monday and Wednesday 9 AM to 5 PM, Tuesday 9 AM to 3 PM, Thursday and Friday 9 AM to 6 PM, Saturday 9 AM to 1 PM, closed Sundays.
Is Trustco Bank open on federal holidays?
Trustco Bank is closed on certain holidays including November 11, November 27, and December 25, 2025.
What types of financial products can I get at Trustco Bank?
Trustco Bank offers products like First Mortgages, Home Town Checking, Savings Accounts, Mortgages, and Home Equity Loans.
Does Trustco Bank offer financial planning and investment services?
Yes, Trustco Bank provides services including Financial Planning, Mortgage Financing, Investment Services, and Estate Planning.
Can I access my Trustco Bank account online or via mobile apps?
Yes, you can access your account through Trustco Bank's website and mobile apps available on Android and iOS.
Does Trustco Bank require appointments for banking services?
No, Trustco Bank does not require appointments; you can visit during normal business hours without scheduling ahead.
What nearby places are convenient when visiting Trustco Bank in Ballston Lake?
Nearby, you can visit The Saratoga Wine Exchange for wine and food, or grab sushi at Snowfox Sushi before or after your bank visit.
Are there fitness centers near Trustco Bank for a quick workout?
Yes, nearby gyms include Global Express Fitness 24/7 and Healthy Hart Fitness, perfect for a workout before or after your banking visit.
Where can I find other financial services or ATMs near Trustco Bank?
You can find other financial services and ATMs nearby like Adirondack Trust Company, Western Union, The Exchange Network ATM, and LibertyX Bitcoin ATM.