Trustco Bank

4.5
26 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline Banking
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
308 Ushers Road, Ballston Lake, NY
12019, United States

Hours

Reviews

4.5
26 reviews
5 stars
22
4 stars
1
3 stars
0
2 stars
0
1 star
3
  • SN
    Steve Nicolaus
    5 days ago
    5.0
    Smiling face, no wait!
  • JR
    Jaritza Rodriguez
    Oct 24, 2025
    5.0
    Great customer service. Liz very sweet and kind. Thank you.
  • JA
    Jonathan Adams
    Oct 3, 2025
    5.0
    Friendly staff that is helpful. Usually there isn’t a line and they just extended the hours.
  • JB
    Jeff Butterfield
    Aug 8, 2025
    5.0
    Ashley, Diane and Alexis are Terrific, they always laugh at my jokes, and they have an Amazing inspirational board. There’s only one thing that could really improve this branch,… If they were to be open on Saturday’s, that would make for another opportunity for my day to be brightened.
  • SP
    Sandra Pickens
    Aug 6, 2025
    1.0
    Terrible staff at this branch . Very rude .

Frequently Asked Questions About Trustco Bank

What are the regular branch lobby hours for Trustco Bank at 308 Ushers Road?

The branch lobby hours are Monday from 9:00 AM to 5:00 PM, Tuesday 9:00 AM to 3:00 PM, Wednesday 9:00 AM to 5:00 PM, Thursday and Friday 9:00 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, and the branch is closed on Sunday.

When is the drive-thru at Trustco Bank open?

The drive-thru is open Monday through Friday from 9:00 AM to 4:00 PM and is closed on Saturdays and Sundays.