Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.3
18 reviews
5 stars
9
4 stars
1
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1
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1 star
6
- KSKenneth SimpsonDec 21, 20255.0I love keybank, they are always willing too help you with all your financial needs!! I have with them for a long time and they have never let down!!
- MHMarissa HallAug 21, 20251.0The app has been undergoing maintenance for so long and I can’t login to the website and I have bills that are due today that I can’t miss. I wish they could have done all of this at midnight with the app, it’s causing stress and frustration on my end. It seems like I run into problems with the app every few months
- SVsuper-slayer-67 vibbertMay 7, 20201.0Never ever will i go to this bank again nothing but problems with my account
- NMNathan MarcianoFeb 12, 20205.0Great customer service by Maggie, I had a issue that many other branches brushed off and told me would take weeks to deliver, it was done within 15 minutes.
- MMMartin McKinneyJan 11, 20201.0Just wanted to refresh, as it appears my old comment came off. Yes, this is an old issue, but one I will never forget and for sure want to warn others about. I had an account here, started from day one with over the amount needed to not be charged. I was charged. They corrected, then charged again. They corrected then charged again. My account was mixed up with another account as well. I also had a business account which was also charged unjustly. They refused to fix since I wanted to close the account after so many issues. This is the most unorganized dishonest and untrustworthy of all my banking experiences nation wide
Frequently Asked Questions About KeyBank
What are the drive-through hours for KeyBank in Auburn, NY?
The drive-through is open Monday to Wednesday from 9:00 AM to 4:00 PM, Thursday and Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the regular banking hours at KeyBank Auburn location?
Banking services are available Monday to Wednesday from 9:00 AM to 4:00 PM, Thursday and Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Is KeyBank Auburn open on major holidays?
KeyBank Auburn is closed on several holidays including November 11, 2025, November 27, 2025, and December 25, 2025.
What products and services does KeyBank Auburn offer?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online/mobile banking, relationship rewards, safe deposit boxes, and investment services.
What is the address and contact information for KeyBank Auburn?
KeyBank Auburn is located at 355 Genesee St, Auburn, NY 13021, USA. The main phone number is +1 315-255-3329 and the alternate phone is +1 315-282-8419.
Does KeyBank Auburn offer online appointment scheduling?
Yes, you can schedule banking appointments at KeyBank Auburn online through their reservation URL.
Which nearby places offer food options that KeyBank customers can visit?
Near KeyBank Auburn, customers can visit Lewis' Restaurant, McDonald's fast food, Smitty's Fish House West for seafood, and Simple Roast Coffee for coffee and smoothies.
Are there other banks or financial services near KeyBank Auburn?
Yes, Five Star Bank and Western Union are nearby, which could be useful for additional financial services or money transfers.
What nearby stores offer shopping options for KeyBank customers?
Nearby shopping options include Tops Friendly Markets for groceries and pharmacy needs, Dollar General for discounts and crafts, Advance Auto Parts for automotive supplies, and Visionary Baths & More for home goods.
Are there local recreational or entertainment venues near KeyBank Auburn?
Yes, customers can visit CFS Sports Center for fitness, Columbian Playground for outdoor activities, Reva Rollerdrome for entertainment, and Redbox for movie rentals nearby.