I just wanted to let you know what a friendly and kind teller you have in Cara. I was in today ( 11/14/25 around 10am) at your Grant Ave. office in Auburn, NY. Cara made me feel like a valued customer. She greeted me with a smile an was very helpful. I sure hope all employees learn from her kind ways. Thank you Cara for starting my day in a good way. I sure hope someone lets you know what a great asset you are to the Credit Union .Pat D
JH
Jennifer Hares
Oct 1, 2025
5.0
Great service
DT
Danny Townsend
Jun 15, 2019
5.0
I've been with AmeriCU since 2003 they have managed all my financial needs and have done it in such a way that puts me first and my interest and well-being financially first and have developed good working relationship with staff who generally go out of their way to help you but there are specific people that are exceptional such as Brendan Costello
RW
Ryan Wright
Apr 22, 2018
2.0
Would never use this place again. So much fine print and they made me lose 200 dollars by not explaining a simple fact, almost like they meant to. I believe they don't explain things properly because they want you to lose your hard earned money. Also called me a liar to my face, and after I PROVED IWAS correct with a phone call, the old lady still didn't apologize. I will never bank here with this company again, and would not recommend anyone does. If you want a great credit union try Auburn federal Credit Union. Also of you want a new credit union with cool features try the one over by the prison. I forget it's name right now but I know they have some really cool features. Empower I believe it is called.
Frequently Asked Questions About AmeriCU Credit Union
What are the regular business hours of AmeriCU Credit Union in Auburn, NY?
AmeriCU Credit Union is open Monday to Thursday from 9 AM to 4 PM, Friday from 9 AM to 5 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.
When is the AmeriCU Credit Union drive-thru available?
The drive-thru is open Monday to Friday from 12 PM to 5 PM, and on Saturdays from 9 AM to 12 PM. It is closed on Sundays.
Are there any holiday closures or special hours for AmeriCU Credit Union?
Yes, AmeriCU Credit Union is closed on November 11, November 27, December 25, and January 1. On December 24 and December 31, it is open from 9 AM to 1 PM.
Where is AmeriCU Credit Union located?
AmeriCU Credit Union is located at 295 Grant Ave., Auburn, NY 13021, USA.
What services and categories does AmeriCU Credit Union offer?
AmeriCU Credit Union offers banking services including savings and loan association, credit union services, insurance agency, business banking, loan agency, and ATM access.
How can I contact AmeriCU Credit Union for inquiries?
You can contact AmeriCU Credit Union at their main phone number: +1 800-388-2000.
Does AmeriCU Credit Union have an online presence?
Yes, you can visit their website at https://www.americu.org/location/auburn-financial-center/, follow them on Facebook at https://www.facebook.com/AmeriCU, Instagram @americucreditunion, and Twitter @AmeriCU.
Are there other banking options near AmeriCU Credit Union in Auburn?
Yes, nearby banks include LNB Banking and KeyBank, as well as another AmeriCU Credit Union branch and Auburn Federal Credit Union, providing multiple banking options in the area.
What automotive services are available near AmeriCU Credit Union?
Nearby automotive services include Summit Chevrolet Buick GMC, Summit Lincoln, Advance Auto Parts, and Bidleman Ford, which offer car sales, parts, and accessories.
What healthcare facilities can I find near AmeriCU Credit Union in Auburn?
Nearby healthcare facilities include Auburn Cardiology Associates, Finger Lakes Medical Urgent Care Center, Diagnostic Imaging Center, Auburn Memorial Hospital, Motto Clear Aligners, American Mobile Dental, Aspen Dental, Deborah J. Walsh ANP, and WellNow Urgent Care.