TD Bank

2.3
179 reviews

About

BankATMBusiness Banking ServiceTD Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughNot available

Location

TD Bank
31-90 Steinway Street, Astoria, NY
11103, United States

Hours

Reviews

2.3
179 reviews
5 stars
45
4 stars
10
3 stars
7
2 stars
4
1 star
113
  • VL
    Vinita Lakhati
    4 days ago
    1.0
    This bank by far has the most clueless employees, extremely terrible wait lines, while other employees are just standing around watching. You can never reach the branch for any questions. I walked to the bank, after trying to call multiple times to find out if they had safe deposit boxes available, and the answer was no. A phone call could have saved a bunch of time. I totally hate this branch. Also, there are a ton of banks better than TD. Bank there to save yourself from misery. I would give it a ZERO rating, but that is not an option 🤬
  • CW
    cheryanne williamson
    Dec 26, 2025
    1.0
    Terrible customer service. It took almost 30 mins to complete a withdrawal because the teller didn’t know what he was doing. After taking about 10 mins looking at my passport as if he didn’t believe it was me He asked me to Type in my pin which I did, I provided another ID because he didn’t wanna accept my passport and even then when he was provided with the second ID he had to ask his associate for assistance. When his associate asked if I had typed in my pin which I did he lied and said I didn’t and even she said she saw that I did on the screen and gave him the okay to proceed with the withdrawal and even then he had to ask ANOTHER associate if it was okay to proceed. The whole interaction left me feeling completely uncomfortable. Do better
  • DM
    donna Murrhee
    Dec 3, 2025
    5.0
    I see all the. complaints about waiting to long but I personally have never waited more that a few minutes I been customer for over 5 years
  • JH
    Jose Hernandez
    Nov 28, 2025
    5.0
    First time here in TD bank and I was helped out by Diana who was very professional and attentive and nice as well but overall it was a great experience! I would return again if I was in the neighborhood
  • SC
    sanddy de la cruz
    Nov 6, 2025
    1.0
    Ayer dia 11-05-2025 yo tuve las mas vergonzosa experiencia ya que fui verbalmente ofendido por dos cajeras una se llama Dianna y otra Vanessa por favor no visiten esa sucursal maltratan a los clientes,no les importa tratarlo mal me discrimino por que ella me preguntó que que yo hacía de trabajo y yo le contesté que yo soy deshabilitado y me hizo carias preguntas que nunca en ningún otro TD Bank me u viesen hecho,estoy traumado jamás volveré a ese banco delante de mi hija y mi esposa fui humillado pero todo queda en las manos de Dios que nunca falla.por favor no visiten esa sucursal ⭐️

Frequently Asked Questions About TD Bank

What are the regular operating hours of TD Bank at 31-90 Steinway Street, Astoria?

TD Bank is open Monday to Friday from 8:30 AM to 6:00 PM, Saturdays from 9:30 AM to 2:00 PM, and Sundays from 11:00 AM to 2:00 PM.

Is the TD Bank branch at Astoria-Steinway open on public holidays?

No, this TD Bank branch is closed on public holidays including November 11, November 27, and December 25, 2025.