Citi

2.3
47 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
2591 Steinway St, Astoria, NY
11103, United States

Hours

Reviews

2.3
47 reviews
5 stars
11
4 stars
3
3 stars
3
2 stars
3
1 star
27
  • AX
    Angela Xo
    5 days ago
    1.0
    No supervisor at this location And refused to help me with the problems I was facing no manager as well would you trust your Money in a bank where they don’t have a supervisor or manager it didn’t make no sense. Please do not put your money into this bank...do not trust this bank company with your money please I’m begging you do not do it. Take your money out immediately and go put it somewhere safer.
  • SD
    Sam D
    Oct 7, 2025
    1.0
    Rude staff . The tellers are too young and not experienced enough. The customer service folks sitting at the desk are bad . They do not keep appointments. They have no communication or order when it comes to seeing a client . The lady with the jijab. The head covering lady is the worse. She barely speaks . Is not helpful. Very quiet and does not like talking to men. Wrong job for her. If you call to make a appointment. No one picks up the phone. Can someone tell me the email for their boss ?? Its not a good staff working there
  • SB
    Samuel Budlong
    Oct 1, 2023
    5.0
    Professional and kind service. They always move quickly while maintaining high level of service for each client. They remember you, address you by name, and make sure to ask questions about exactly what you need so that you can get the best outcome.
  • FA
    Feras Alzuy
    Apr 11, 2020
    1.0
    Bad service ever

Frequently Asked Questions About Citi

What financial products and services does Citi offer at its Astoria branch?

Citi in Astoria offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and personal wealth management investment products.

What are the regular business hours for Citi at 2591 Steinway St?

Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday through Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.