KeyBank

3.5
25 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
4773 State Highway 30, Amsterdam, NY
12010, United States

Hours

Reviews

3.5
25 reviews
5 stars
14
4 stars
2
3 stars
0
2 stars
1
1 star
8
  • RC
    Robert Carter
    Sep 24, 2025
    5.0
    I went to the Maple Ave branch to open an account a few days ago. I dealt with a nice young man who processed my application. He was very kind and knowledgeable. There were no problems in the process and it took only a short time to do. It was very busy when I was there but I was taken care of with no waiting.
  • DM
    dj mekkah
    Jul 29, 2025
    5.0
    As a current customer for this Bank, the process for super easy and everyone here was very nice and courteous. Anyone looking for a bank account to start I highly recommend coming here!
  • WH
    Wency Hernandez
    Aug 1, 2024
    1.0
    Couldn’t give anything less. Felt degraded and like I wasn’t worth the effort. Will never go back there due to the lack of want to assist with something so simple that I was then helped with over the phone. Withholding my money over their refusal to even find a way to help me is just the beginning of it.
  • SP
    Sara Phillips
    Aug 15, 2023
    1.0
    Moving to another bank!! Disappointed in KeyBank backwards ways!!
  • SK
    S K
    Mar 4, 2022
    2.0
    Unbelievably slow. There could be one or two cars in front of you and you're still sitting there for 10 or 15 minutes. It really is sort of mind-boggling. I guess I'm just happy it's not my bank. I bring a relative there to do their banking, thankfully only once a month

Frequently Asked Questions About KeyBank

What are the regular operating hours of KeyBank in Amsterdam, NY?

KeyBank in Amsterdam, NY operates Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.

Does KeyBank offer drive-through banking services and what are the hours?

Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.