Northwest Bank

2.5
14 reviews
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Business Details

3105 Niagara Falls Blvd, Amherst, NY
14228, United States
(716) 691-4265
https://locations.northwest.bank/ny/amherst/3105-niagara-falls-blvd

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
3105 Niagara Falls Blvd, Amherst, NY
14228, United States

Hours

Reviews

2.5
14 reviews
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8
  • CG
    Carl Grossi
    5 days ago
    1.0
    Rude lady on the phone to verify my address
  • CR
    C Roz
    5 days ago
    1.0
    I moved out of state a few years ago. When doing so met with one of the employees at this branch who was extremely helpful. A few months ago I was purchasing a house in another state and needed to have money transferred. I was scolded for still having a Northwest account and living out of state. The branch manager refused to talk to me or help. He put the poor teller on to talk to me and only communicate through him. I have been with Northwest forever, but this made me move all my accounts because of this specific branch in the experience. I would avoid this branch at all costs.
  • CA
    Catalina A
    Oct 3, 2023
    1.0
    Horrible place to bank with. I’ve been waiting for my money for 3 weeks now after going in twice asking where it is & coincidentally they call me the day before to say it has come in but the monthly fee comes out tomorrow. What is even more dumb is they have the worst hours so even if I did want to close my account and retrieve my money I can’t because of work hours. Ridiculous. Save your time and go find someone more reputable and better, this place is being ran by some bozos.
  • DK
    Doug Keddie
    Aug 30, 2018
    1.0
    Zero stars! Needed to get a simple form notarized. The insane old lady notary refused to do so because my ID has an old photo and signature. Because the ID is old!! Would not accept 6 credit cards, social security number, health insurance card, mortgage documents, bank statements, utility bills all with name and address on them as proof that I am who the ID says I am. Of course the next bank looked at the same ID and stamped the form in 2 seconds with no questions asked. Thank God people like this exist to defend the world from impossible scenarios that defy all logic and reason. What a waste of time.
  • CC
    cobra012297
    Mar 3, 2017
    1.0
    Worst customer service!!!! If you can go somewhere else do it unless you like sitting in line with other unhappy customers.
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Frequently Asked Questions About Northwest Bank

What are the regular banking hours at Northwest Bank in West Amherst?

Northwest Bank in West Amherst is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does Northwest Bank offer drive-through banking services?

Yes, Northwest Bank provides drive-through banking with hours matching the lobby: Monday to Thursday 9:00 AM - 4:00 PM, Friday 9:00 AM - 6:00 PM, and Saturday 9:00 AM - 12:00 PM. The drive-through is closed on Sundays.