BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
The worst Keybank branch ever.
They froze my account, I went to Hopkins road branch, no one gave me a proper answer, I was told to call the 800 number, I called the 800 number and they told me that you have to go back to the branch in person because the manager restricted your account, I went back to the bank next day but they didn’t take any responsibility, I had to go back and forth for 3 days and the last day the manager asked for my phone number but never called me back to resolve my issue, the manager of this branch is in favor of her own friends and people who she knows, as a business owner I regret doing business with them and do not suggest anyone else to work with them either.
TT
taro Tsjulmoto
Nov 12, 2020
1.0
The "leaders" and management of this place leave a lot to be desired. Very difficult to do business with. Even when I went to close my account, I was getting pushback on getting my own money out! I can't speak for other Key branches but this one by far is the worst
AP
A Pove
Aug 8, 2019
5.0
Great bank - best experience I’ve had at one. The people at this branch are especially wonderful , helpful, and pleasant.
DH
Danielle Howe
Jan 20, 2018
5.0
Friendly, fast service, even close to closing time! Didn't experience a long line.
What are the regular business hours for KeyBank in Amherst, NY?
KeyBank Amherst location is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank Amherst offer drive-through banking services?
Yes, the drive-through service is available Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is KeyBank Amherst closed on any holidays?
Yes, this location is closed on Veterans Day (Nov 11, 2025), Thanksgiving Day (Nov 27, 2025), and Christmas Day (Dec 25, 2025).
What financial products and services does KeyBank Amherst provide?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
How can I schedule an appointment at KeyBank Amherst?
You can schedule an appointment online via their reservation link at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900083&fs=1&appointmentTypeGroupId=banking&ch=yext.
Are there any nearby places to visit after banking at KeyBank Amherst?
Yes, you can visit Sweet Emilia's Ice Cream for treats, Hopkins Road Boardwalk and Trail for hiking, or enjoy a meal at Andiamo Takeout Bistro nearby.
Is there a convenient spot to grab coffee near KeyBank Amherst?
Yes, SPoT Coffee - Dash's Klein, a nearby coffee shop, is close to KeyBank Amherst and offers a great place to relax with coffee.
What entertainment options are nearby KeyBank Amherst?
You can visit the Pro Music Center, a specialty music school, or The Skaters Edge, which offers skating and gym facilities, close to KeyBank Amherst.
How can I contact KeyBank Amherst by phone or email?
You can call their main number at +1 716-276-7213 or their alternate phone at +1 716-276-7230. For email inquiries, contact NY0083_Keycenter@KeyBank.com.
Does KeyBank Amherst have available ATMs and online banking services?
Yes, the branch offers onsite ATMs and supports online and mobile banking for 24/7 account access and services.