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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
This was my first visit to this specific KeyBank branch. I was greeted by Adam, who then directed me to the merchant teller Tracie. They were both friendly, helpful and efficient. I definitely plan to visit this branch more frequently due to these helpful staff members!
AA
Ali Attai
Dec 29, 2024
1.0
Was denied opening a new hassle free checking account for my uncle, we went right to m&t (Superior Bank all around) and they did it no problem within 10 minutes. Garbage branch.
Specifically one blonde lady who was a banker in a booth, just automatically shut us down and didn't seem to want to help.
Me and my family have been apart of key bank for 20+ years
What are the regular branch operating hours for KeyBank in Amherst, NY?
The branch is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sunday.
Does the KeyBank Amherst location offer drive-through banking hours?
Yes, the drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is KeyBank Amherst open on public holidays?
The branch is closed on certain holidays, including November 11, November 27, and December 25, 2025.
What types of banking products and services does KeyBank Amherst offer?
They offer checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
What digital and online banking options does KeyBank Amherst provide?
KeyBank offers online and mobile banking services through their website and app, providing 24/7 account access and financial product management.
Can I make an appointment with KeyBank Amherst online?
Yes, you can schedule appointments online via their reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900784&fs=1&appointmentTypeGroupId=banking&ch=yext.
How can I contact KeyBank Amherst by phone or email?
You may reach them by their main phone at +1 716-515-4000, alternate phone and fax at +1 716-515-4010, or email at NY0784_Keycenter@KeyBank.com.
Are there any KeyBank ATMs near the Amherst branch?
Yes, there is a KeyBank ATM nearby, which provides convenient access to banking services including deposits and withdrawals.
What dining options are available near KeyBank Amherst for a quick meal or coffee?
Nearby dining options include Bar 1818, Buffalo Pizza, WFM Coffee Bar, Starbucks, Shalimar Garden (Indian cuisine), Kikka Sushi, Little Lamb Hot Pot Buffalo, and Tom's Family Restaurant.
What other financial institutions are close to KeyBank Amherst that I might consider?
Nearby financial institutions include Northwest Bank, Community Bank, N.A., and Citizens Bank, which offer alternative banking and credit union services.