Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.3
20 reviews
5 stars
10
4 stars
1
3 stars0
2 stars
2
1 star
7
- KWKyle WilliamsOct 20, 20255.0This was my first visit to this specific KeyBank branch. I was greeted by Adam, who then directed me to the merchant teller Tracie. They were both friendly, helpful and efficient. I definitely plan to visit this branch more frequently due to these helpful staff members!
- CGC K (Gdcurren)Jul 19, 20241.0Gives you the run around. No one wants to do their job or actually be of assistance. They all just pass the buck blaming other departments. Or stating it’s a computer system there’s nothing they can do. Bull they are just to lazy to actually put you in contact with whoever has the ability to solve problems.
- JTJustin TramberFeb 25, 20184.0Decent place. Not pushy. The person who set up my account, explained the legalize somewhat. Fast service. One time I did get a Canadian quarter in my quarter roll, the teller was a little disrespectful about the situation. It was the principle and not the amount that mattered. Besides that a okay place. The manager offered to get me coffee the one time, which was nice. Another time I had a different lady service me and she seemed very delightful while I had a nice conversation. So beside the quarter thing not a bad place.
- RBRita Blue BinghamNov 28, 20162.0Took over FNB, now in plaza next to Payless Shoes. Seems to be Running alot smoother than the 1st couple months but still needs improvement in costomer relationship. Update: no improvement, have come to really dislike this bank. Have changed rating from 3 to 2.
Frequently Asked Questions About KeyBank
What are the regular branch operating hours for KeyBank in Amherst, NY?
The branch is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sunday.
Does the KeyBank Amherst location offer drive-through banking hours?
Yes, the drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is KeyBank Amherst open on public holidays?
The branch is closed on certain holidays, including November 11, November 27, and December 25, 2025.
What types of banking products and services does KeyBank Amherst offer?
They offer checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
What digital and online banking options does KeyBank Amherst provide?
KeyBank offers online and mobile banking services through their website and app, providing 24/7 account access and financial product management.
Can I make an appointment with KeyBank Amherst online?
Yes, you can schedule appointments online via their reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900784&fs=1&appointmentTypeGroupId=banking&ch=yext.
How can I contact KeyBank Amherst by phone or email?
You may reach them by their main phone at +1 716-515-4000, alternate phone and fax at +1 716-515-4010, or email at NY0784_Keycenter@KeyBank.com.
Are there any KeyBank ATMs near the Amherst branch?
Yes, there is a KeyBank ATM nearby, which provides convenient access to banking services including deposits and withdrawals.
What dining options are available near KeyBank Amherst for a quick meal or coffee?
Nearby dining options include Bar 1818, Buffalo Pizza, WFM Coffee Bar, Starbucks, Shalimar Garden (Indian cuisine), Kikka Sushi, Little Lamb Hot Pot Buffalo, and Tom's Family Restaurant.
What other financial institutions are close to KeyBank Amherst that I might consider?
Nearby financial institutions include Northwest Bank, Community Bank, N.A., and Citizens Bank, which offer alternative banking and credit union services.