Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.9
24 reviews
5 stars
10
4 stars
1
3 stars0
2 stars
3
1 star
10
- PCPatrick CarncrossNov 24, 20211.0Disgusted at the way the tellers handle someone coming in there to cash a check. I did some roof work for someone saved them a whole hell of a lot of money and was paid in a check. Go in to cash it and I’m being labeled as someone I’m not glad I mostly deal with northwest bank.
- COCarlos OrtizFeb 27, 20211.0By far the worst experience I have ever had. I deposited a check I received from the treasury department on 2/12/21. Which I confirmed with treasury that it cleared on 02/16/21. As of today I have no access to my account for the foreseeable future because they are investigating whether or not they are going to continue banking relationships with me. The only response I get from the branch manager Chris is that he can't help me because it is not his job. Even though everyone I have spoken to has said that he is the only one that can do anything. All I want is to be able to withdraw ALL of my funds so I can go to a different bank.
- LFLarry FobbsJan 22, 20204.0Great customer service at this location.
- MBMarina BMar 4, 20191.0I opened a CD online thinking I was getting 3% on a 5 year CD. When I received the paperwork to sign that I’m agreeing to the rate, I saw that it was not even 1%!! I didn’t sign the paperwork and went to the branch right away to let them know that this is not what I believed I was purchasing and letting them know that I will not sign the paperwork. The branch manager couldn’t care less and I was advised that if I close it there will be a penalty of over $400. Again, I never signed the paperwork agreeing to the rate and was charged the penalty anyways. I called the 800# and very sympathetic young lady advised me that it is 100% at the branch’s discretion to waive the penalty, understanding that it was clearly a mistake. The branch manager refused to help in any way. Clearly $400 is worth losing a customer over.
- SLsue LebarronDec 13, 20182.0Drive thru very slow service . Was the only car there and was there a total of 10 minutes. Takes a long time until a teller comes to take care of you
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Amherst, NY?
KeyBank in Amherst, NY is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Does the KeyBank branch at 3050 Niagara Falls Blvd offer drive-through banking?
Yes, this KeyBank location offers drive-through banking services during its regular business hours.
Where is KeyBank Amherst located and how can I contact them?
KeyBank Amherst is located at 3050 Niagara Falls Blvd, Amherst, NY 14228. You can reach them by phone at +1 716-744-2480 or by email at NY0086_Keycenter@KeyBank.com.
What financial products and services does KeyBank Amherst provide?
This branch offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investment services, ATMs, online and mobile banking, safe deposit boxes, and KeyBank Relationship Rewards.
Are there any special holiday closures for the KeyBank Amherst branch?
Yes, the branch is closed on November 11, November 27, and December 25, 2025.
How can I schedule an appointment with KeyBank Amherst?
You can schedule a banking appointment online through their reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900086&fs=1&appointmentTypeGroupId=banking&ch=yext.
Which nearby eateries can I visit before or after my banking at KeyBank Amherst?
Nearby restaurants include Tropical Smoothie Cafe for healthy smoothies, Jersey Mike's Subs and Chipotle Mexican Grill for sandwiches and Mexican food, and Hawaiian BBQ Food Truck & Catering for Hawaiian-style barbecue.
Are there any convenient shops near KeyBank Amherst for quick errands?
Yes, shoppers can visit Tops Plaza supermarket, Dollar Tree for discounts, and Wine World liquor store, all located near the KeyBank branch.
What other financial institutions are near the KeyBank Amherst location?
Nearby financial services include M&T Bank, Northwest Bank, and Western Union for money transfer services, providing customers with additional banking options in the area.
How can nearby businesses like AT&T Store enhance my visit to KeyBank Amherst?
Visiting the nearby AT&T Store can help you manage mobile and telecommunications needs, making it convenient to handle your banking and communication errands in one trip.