Business Details
About
BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline BankingTrustco Bank
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
Details
- Requires appointmentNot available
Location
Trustco Bank Personnel Department and Closings Department
6 Metro Park Road, Albany, NY
12205, United States
Hours
Reviews
1.7
11 reviews
5 stars
1
4 stars
1
3 stars0
2 stars
1
1 star
8
- JSJoan SchwaberJan 14, 20251.0I received a phone call from Samantha in regards to my recent experience with The Trust Department , Wealth Management at 6 Metro Park Road , Albany , NY. She inquired about my experience with The Trust Department and was very positive in making the point of improving the quality of service provided by the personnel there .
- MMMonic777Aug 24, 20231.0Worse “ Trust Co” BaNk Can’t wait to Close my account so I don’t have to deal with “Trust Co “ Ever Again!!!!!!!!!
- AWAlan W.Apr 25, 20231.0I applied for a HELOC through Pratik at Trustco. After weeks of delays and a complete lack of communication, I was informed that my credit and application were run for no reason, that Trustco didn't service my county. Something that obviously should have been stated upfront. This bank is a complete joke and their employees are unprofessional. Stay away.
- PCPedro ContrerasFeb 19, 20201.0I’m disappointed, I have a mortgage which I’ve paid without missing one payment. My home has $80k in equity and for life changing event have to refinance for the same amount owed !!! Was denied!!! Heading to CapComFCU!!
Frequently Asked Questions About Trustco Bank Personnel Department and Closings Department
What are the opening hours of Trustco Bank Personnel Department and Closings Department?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Trustco Bank Personnel Department and Closings Department open on public holidays?
The branch is closed on several public holidays including November 11, November 27, and December 25, 2025.
Where is Trustco Bank Personnel Department and Closings Department located?
It is located at 6 Metro Park Road, Albany, NY 12205, United States.
What banking products does Trustco Bank offer?
Trustco Bank offers products including First Mortgages, Home Town Checking, Savings Accounts, Mortgages, and Home Equity Loans.
What financial services are available at Trustco Bank Personnel Department and Closings Department?
Services include Financial Planning, Mortgage Financing, Investment Services, and Estate Planning.
Does Trustco Bank offer online and mobile banking options?
Yes, customers can access their accounts via the Trustco Bank website and mobile apps available on both Android and iOS.
Does the bank provide personal service when visiting the branch?
Yes, Trustco Bank believes in personal service and welcomes each customer by name when they enter the branch.
Is there a Trustco Bank branch or ATM near the Albany location?
Yes, there is another Trustco Bank branch nearby as well as a Chase ATM in the area for convenient banking access.
What dining options are near Trustco Bank Personnel Department and Closings Department?
Nearby dining includes Buffalo Wagon Pan Asian Cuisine & Sushi, Subway, Jimmy John's, Ruth's Chris Steak House, and Romano's Macaroni Grill, offering a variety of cuisines to enjoy before or after banking.
Are there fitness or wellness centers near Trustco Bank to visit?
Yes, you can find Good Karma Studio (a yoga studio and gym) and iLoveKickboxing (boxing and martial arts gym) close by for health and wellness activities.