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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.6
18 reviews
5 stars
11
4 stars
1
3 stars0
2 stars0
1 star
6
- AWA W2 days ago5.0Had great experience today thank you to Madonna she was very helpful she explained everything she was extremely patient and I really appreciate her help .
- SSSusannah SulzmanSep 4, 20255.0I've been with Trustco for many years. Love this branch! The people have always been very helpful to me and I appreciate the convenient location.
- BBbdashnawTSGAug 9, 20251.0Try opening at 8 am Don’t close for lunch randomly for “staff lunch”. If you need staff team building try after work! Your number 1 job as a brick and mortar bank is to BE OPEN!! And if possible be efficient.
- NMNoah MorrisonApr 8, 20255.0Nice bank.
- JAJeaniuss AntenorAug 2, 20241.0This location is just very unwelcome, the staff barely wanna help you as a customer, the service there is just terrible…
Frequently Asked Questions About Trustco Bank
What are the main services offered by Trustco Bank?
Trustco Bank offers financial planning, mortgage financing, investment services, and estate planning, along with products like checking and savings accounts, mortgages, and home equity loans.
What are Trustco Bank's regular lobby and drive-thru hours on weekdays?
The lobby and drive-thru are open Monday to Friday from 9:00 AM to 5:00 PM on most days, with extended hours until 6:00 PM on Thursday and Friday.
Is Trustco Bank open on Sundays?
No, Trustco Bank is closed on Sundays.
Does Trustco Bank require appointments for banking services?
No, appointments are not required at Trustco Bank.
Where is the Trustco Bank branch located in Albany?
The Albany Trustco Bank branch is located at 301 New Scotland Avenue, Albany, NY 12208.
Are there any holiday closures for Trustco Bank I should be aware of?
Yes, Trustco Bank is closed on major holidays including November 11, November 27, and December 25, 2025.
How can customers access their Trustco Bank accounts remotely?
Customers can access their accounts through the Trustco Bank website or mobile apps available for Android and iOS devices.
What nearby restaurants can I visit before or after banking at Trustco Bank on New Scotland Avenue?
Nearby dining options include Navona, Albany Ale and Oyster, Restaurant Navona, The Fountain Restaurant, Graney's Bar & Grill, Sake Cafe, Domino's Pizza, and Napoli's Pizza, offering a variety of cuisines for your convenience.
Are there any convenience stores or gas stations near Trustco Bank for quick stops?
Yes, Stewart's Shops is a nearby convenience store and gas station where customers can easily stop by before or after visiting Trustco Bank.
What nearby services could complement a visit to Trustco Bank on New Scotland Avenue?
Nearby services include Strauss Eye Prosthetics and Sheehy Opticians for eye care, PrecisionFix and Mobile Phone Repair Albany for tech support, and The Cuttery and Joe Ritmo's Barber Shop for beauty and grooming needs.