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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
75 reviews
5 stars
66
4 stars
2
3 stars1
2 stars0
1 star
6
- ARAlex RothNov 12, 20255.0Always very helpful!
- EPElizabeth PetersOct 10, 20255.0Aaliya is the greatest branch manager. Very personable, knowledgeable and friendly.
- LDLynne D'IppolitiOct 10, 20255.0Aaliya and staff is always been very friendly, welcoming and helpful. It is a joy to be banking all these years with your bank.
- RBRose BishopOct 8, 20255.0Aliya and team have been simply fabulous for me. I am 69 yrs old and I always need much help and they are so helpful and kind that they make me feel like family always greeting me and offering any help even water and candy I will remain a trustco customer here as long as you keep this team here in this bank. Thank you for everything Rose Bishop
- TKThatSupreme KidOct 8, 20255.0Excellent customer service among the staff! Sasha was such a wonderful young lady who’s helped me with every problem I’ve ever had!
Frequently Asked Questions About Trustco Bank
What are the opening hours of Trustco Bank at 1818 Central Ave, Albany?
Trustco Bank is open Monday, Wednesday from 9 AM to 5 PM; Tuesday from 9 AM to 3 PM; Thursday and Friday from 9 AM to 6 PM; Saturday from 9 AM to 1 PM; and closed on Sundays.
Does Trustco Bank at Albany require appointments for banking services?
No, Trustco Bank does not require appointments; you can visit during branch hours without prior booking.
What banking products does Trustco Bank offer?
Trustco Bank offers First Mortgages, Home Town Checking, Savings Accounts, Mortgages, and Home Equity Loans.
What financial services can customers access at Trustco Bank?
Customers can access Financial Planning, Mortgage Financing, Investment Services, and Estate Planning at Trustco Bank.
How can I access my account if I cannot visit Trustco Bank physically?
You can access your account through Trustco Bank's website and mobile apps available for Android and iOS.
Is there a drive-thru service available at Trustco Bank, Albany?
Yes, both the lobby and drive-thru are open during branch hours at Trustco Bank.
What should I know about Trustco Bank's holiday closures?
Trustco Bank will be closed on November 11, November 27, and December 25, 2025, for holidays.
Are there any coffee shops near Trustco Bank where I can relax before or after my visit?
Yes, there is a Starbucks located near Trustco Bank where you can enjoy coffee before or after your banking visit.
Can I grab a quick meal near Trustco Bank?
Yes, nearby you will find dining options like I Love New York Pizza and McDonald's for quick meals before or after your banking appointment.
What retail stores are close to Trustco Bank for shopping needs?
Nearby retail stores include OfficeMax for office supplies and Kohl's for apparel and household items, offering convenient shopping near your bank visit.