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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
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- Requires appointmentNot available
Location
Hours
Reviews
3.8
12 reviews
5 stars
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- RMRaashad MumtazOct 8, 20255.0thank you all for your help. I was able to reach you at all times with many questions that were always answered. Putting forth the extra effort is very appreciated.
- SASteven AinspanAug 27, 20255.0My mother, brother, and I have had many accounts with Trustco over the years. We want to particularly note the outstanding 5 star service that we have received from current Whitehall Road Branch Manager William Franolich. We have found William to be very knowledgeable, courteous, and friendly, and has never made us feel rushed while thoroughly reviewing with us the various investment options that we have had with Trustco since he's been the branch manager. Simply stated, William is a tremendous asset to Trustco!
- JJJohnAug 26, 20255.0My experience at Trustco Whitehall branch has been nothing short of outstanding. The branch manager and the assistant manger along with the head teller have always been very professional, personable and always addressed any problem that I have had in a courteous and professional manner. Issues related to my accounts, mortgages and others have been resolved to my satisfaction. I have been a loyal customer with Trustco and its predessors for many decades and do not intend to move to another branch. Keep up the outstanding work. 5 stars to them. John Iannotti
- DDdovahdogAug 25, 20255.0This branch of Trustco has been my branch for many years now, and they are a fantastic bank. The tellers are very friendly and helpful, and William and Nigeriah are extremely friendly and personable, and will do their best to help with whatever issues you have in a way that's easy to understand for anyone. If you're in the Albany area, I greatly recommend this branch of Trustco!
Frequently Asked Questions About Trustco Bank
What are the regular lobby and drive-thru hours for Trustco Bank at 415 Whitehall Road?
The lobby and drive-thru hours are Monday to Friday from 9:00 AM to 4:00 PM. The branch is closed on Saturdays and Sundays.
Does Trustco Bank at Albany offer online and mobile banking services?
Yes, Trustco Bank provides access to accounts through their website and mobile app available on both Android and iOS platforms.
Is an appointment necessary to visit the Trustco Bank branch at 415 Whitehall Road?
No, appointments are not required to visit this Trustco Bank branch.
What types of financial products does Trustco Bank offer?
Trustco Bank offers products such as First Mortgages, Home Town Checking, Savings Accounts, Mortgages, and Home Equity Loans.
What financial services are provided by Trustco Bank in Albany?
Services include Financial Planning, Mortgage Financing, Investment Services, and Estate Planning.
Are there any holiday closures for Trustco Bank at 415 Whitehall Road?
Yes, the branch is closed on November 11, November 27, and December 25 in 2025 due to holidays.
Can I find a pharmacy near Trustco Bank for medical supplies or vitamins?
Yes, Crestwood Pharmacy is located nearby and provides pharmacy services, medical supplies, and vitamins and supplements.
What dining options are available close to Trustco Bank at 415 Whitehall Road?
Nearby dining options include Spinners Pizza and Pub, Pearl's Bagels & Bakery, La Empanada Llama, and The Olive Garden for Italian cuisine.
Are there fitness facilities close to Trustco Bank in Albany?
Yes, Spartan Fitness & Athletics gym is located near the bank and is available for fitness activities.
What are some religious or community organizations near the Trustco Bank branch?
Nearby religious and community organizations include St. Sophia Apartments, B'nai Sholom Reform Congregation, Saint Sophia Greek Orthodox Church, Congregation Beth Abraham Jacob, Blazing Wisdom Institute, and The Parish of Mater Christi.