Trustco Bank

3.7
34 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline Banking
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
1084 Madison Avenue, Albany, NY
12208, United States

Hours

Reviews

3.7
34 reviews
5 stars
20
4 stars
1
3 stars
4
2 stars
2
1 star
7
  • MA
    Manny Adams
    Sep 30, 2025
    5.0
    Lulu is the best! She’s always working hard and gets exactly what I need!
  • MR
    mark reilly
    Sep 30, 2025
    5.0
    Trustco on Madison is easily one of the best banks to use. The customer service is 5 stars.
  • RG
    Renu Giri
    Jul 11, 2025
    5.0
    Great experience — I always feel taken care of when she’s (LuLu) at the window. It’s always a pleasure to be assisted by someone so professional and courteous. Highly recommend!
  • TM
    Tina Merrill
    Jul 11, 2025
    5.0
    Lulu is always amazing!!! Has me in and out within minutes! Always polite and asks about my day!
  • LD
    Lisa DeMase
    Jun 11, 2025
    5.0
    Always a wonderful experience. Everyone is so friendly and helpful. I have done my primary banking here since 1986 when I was just 16. Will always be my bank.

Frequently Asked Questions About Trustco Bank

What are the regular lobby hours for Trustco Bank at 1084 Madison Avenue?

The lobby is open Monday, Wednesday from 9 AM to 5 PM; Tuesday from 9 AM to 3 PM; Thursday and Friday from 9 AM to 6 PM; Saturday from 9 AM to 1 PM. The branch is closed on Sundays.

Does Trustco Bank offer drive-thru services, and what are their hours?

Yes, the drive-thru is open during branch hours: Monday, Wednesday 9 AM to 5 PM; Tuesday 9 AM to 3 PM; Thursday and Friday 9 AM to 6 PM; Saturday 9 AM to 1 PM; closed Sundays.