Trustco Bank

4.3
7 reviews

About

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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
477 Albany Shaker Road, Albany, NY
12211, United States

Hours

Reviews

4.3
7 reviews
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1 star
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  • EM
    Ethan MacCue
    Sep 29, 2025
    5.0
    Great atmosphere, with a welcoming and helpful team that embody the service they look to provide.
  • RF
    Renee Fahey
    Sep 12, 2025
    5.0
    One of the best branches in the area. Every one is very personable. Always greets me, knows me by name and makes me feel welcome!!!
  • MS
    Mike Sciotti
    Jul 9, 2025
    5.0
    The people in this branch are more than good they help me with all my banking issues and needs I’m very happy with this bank and that’s why I have all my banking accounts with you
  • MK
    Michael Kenneally
    Apr 15, 2025
    1.0
    Always sit at the window at least 10 minutes until Teller shows

Frequently Asked Questions About Trustco Bank

What are the regular lobby and drive-thru hours at Trustco Bank?

The lobby and drive-thru are open Monday through Friday from 9:00 AM to 5:00 PM, with extended hours until 6:00 PM on Thursday and Friday, and on Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.

Is Trustco Bank open on Sundays or holidays?

Trustco Bank is closed on Sundays and observes holiday closures including November 11, November 27, and December 25.