Business Details
About
BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline Banking
New Location! Drive-Thru ATM and Teller available. Grand Opening May 16th!
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.0
42 reviews
5 stars
31
4 stars
1
3 stars0
2 stars0
1 star
10
- KDKristin DeAngelusNov 15, 20255.0Awesome service provided to Trustco customers. Thank you for this machine, it made our life very easy! And the tellers were awesome!
- TKTerese KenyonAug 28, 20251.0No longer operating here. Closed at Sty Plaza 8/28/25
- JSjoseph smithJul 19, 20255.0He was very informative with a nice attitude
- HGHaven GoldsteinJul 14, 20255.0Kenneth Wang was very nice to work with
- JJJoelJun 23, 20251.0Would have transferred accounts out of this bank long ago if it weren't such a pain to do so. Latest, I go to the new branch on Western after hours for an ATM withdrawal and can't use card to open the door. Went down to 20 Mall and card worked fine. Then I tried to change my phone numbers online. Got message that I needed to call customer service. Call customer service and am told I need to go to bank. Then go to bank, changes are supposedly made and today, a week later, no updates to information What a loser of a bank.
Frequently Asked Questions About Trustco Bank
What are the regular operating hours of Trustco Bank on weekdays?
Trustco Bank is open Monday to Friday from 9:00 AM to 5:00 PM, except on Tuesday when it closes at 3:00 PM. On Thursday and Friday, it remains open until 6:00 PM.
Is Trustco Bank open on weekends?
Trustco Bank is open on Saturdays from 9:00 AM to 1:00 PM and is closed on Sundays.
Does Trustco Bank offer drive-thru services?
Yes, Trustco Bank provides drive-thru ATM and teller services at its location.
Where is Trustco Bank located?
Trustco Bank is located at 1450 Western Avenue, Albany, NY 12203, USA.
What products does Trustco Bank offer?
Trustco Bank offers products such as First Mortgages, Home Town Checking, Savings Accounts, Mortgages, and Home Equity Loans.
What financial services are provided by Trustco Bank?
Trustco Bank provides services including Financial Planning, Mortgage Financing, Investment Services, and Estate Planning.
How can I access Trustco Bank's mobile banking app?
You can download Trustco Bank's mobile app from the Google Play Store at https://play.google.com/store/apps/details?id=bank.trustco.mobile or from the Apple App Store at https://apps.apple.com/us/app/trustco-bank-mobile/id1521999304.
Are appointments required to visit Trustco Bank?
No, Trustco Bank does not require appointments for visiting the branch.
What popular restaurants are near Trustco Bank for dining before or after my visit?
Nearby restaurants include Black and Blue Steak and Crab, Olivia's Cafe 518, Ninety Nine Restaurant, Chipotle Mexican Grill, Burger King, and Provence Restaurant. These options offer diverse dining experiences close to Trustco Bank.
Which nearby healthcare providers can I visit in the area around Trustco Bank?
Near Trustco Bank, you can find several healthcare providers including Sunnyview Therapy Services, Adirondack Orthodontics, Jay L. Kabinoff (Dentist), Stuyvesant Dental Care, Michael A. Landau (Dentist and Endodontist), Delehanty Janice M DDS, St. Peter's Internal Medicine, Kotlow (Pediatric Dentist), and Donna Nolan, DO.