TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
Great friendly people. Dolder was able to help me out with getting a new card quickly! Nice guy!
QG
Quinn Grey
Sep 29, 2025
1.0
Spam calls. Doesn't listen to "do not call again"
SB
Sagib Bhuiyan
Sep 22, 2025
1.0
Very very bad service
TD
Tom Dalton
Feb 21, 2019
1.0
This bank is the worst! I attempted to make a cash deposit at one of their atms into another bank account which I have done previously with no problem. When I made the deposit it never went through and came up with error message " forced cash deposit" and then gave me a receipt saying the same but my money was never returned to me. I immediately got on the phone to contact td bank and they said there was nothing they could do till the atm was serviced later that week. They also told me that their bank no longer accepts cash deposits from other banks but they did just up until a month ago, so i was assured there wouldn't be a problem getting my money back. I waited till several days later when I was supposed to receive a call giving me an update on the matter when the atm was serviced, but I received no call. So I call them the day the atm is supposed to be serviced and they said the atm company didn't find anything and that they had to go back to office and check the transactions. It has now been over 2 weeks and I still have heard nothing back from either the bank or Atm company
I called again today and a teller I spoke with told me they were passing my case onto the bank manager. Really? After over 2 weeks this is just being brought to the managers attention? I am beside myself with the terrible customer service and lack of communication this bank provides. Stay away from this bank!
What are the regular operating hours of TD Bank at 125 State Street, Albany, NY?
TD Bank is open Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday from 8:30 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does TD Bank at this location have a drive-through service?
No, this TD Bank branch does not offer drive-through services.
What are the holiday hours for TD Bank at 125 State Street?
The bank is closed on November 11, November 27, and December 25. On December 24, it is open from 8:30 AM to 3:00 PM, and on December 31, it operates from 8:30 AM to 5:00 PM.
How can I schedule an appointment with TD Bank at this location?
You can book an appointment through TD Bank's online portal at https://www.td.com/us/en/personal-banking/book-appointment#/appointment-type or use their mobile app TD Bank (US) available on the Apple App Store.
What types of banking services does TD Bank provide at this Albany branch?
TD Bank offers a full range of retail, small business, and commercial banking products and services, including private banking, wealth management through TD Wealth®, and vehicle financing via TD Auto Finance.
Is TD Bank at 125 State Street welcoming and inclusive for all customers?
Yes, TD Bank welcomes LGBTQ customers and prides itself on inclusivity.
Which nearby places can I visit before or after my visit to TD Bank?
Nearby places include Sidney Albert Albany Jewish Community Center for concerts and comedy, A.J.Heller's Midnight Music Machine-Light and Sound Show for theater performances, and Capital Region Games on The Go for events and activities.
Are there any nearby dining options around TD Bank at 125 State Street?
Yes, Ben's City Hall Cafe is a nearby restaurant where you can enjoy a meal before or after your banking visit.
What nearby services can help with home improvements close to TD Bank?
Nearby home improvement-related services include CreteWorks, LLC, which specializes in masonry and concrete, and Capital Movers, offering moving and storage solutions.
How can I contact TD Bank at this location?
You can reach TD Bank by phone at +1 518-455-9912 or send a fax to +1 518-426-5710. Their website for more information is https://www.td.com/us/en/personal-banking/store-locator#/