TD Bank

3.4
42 reviews

About

BankATMBusiness Banking ServiceTD Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughNot available

Location

TD Bank
125 State Street, Albany, NY
12207, United States

Hours

Reviews

3.4
42 reviews
5 stars
22
4 stars
1
3 stars
3
2 stars
2
1 star
14
  • KT
    Kernan Theoore
    Nov 19, 2025
    5.0
    Great friendly people. Dolder was able to help me out with getting a new card quickly! Nice guy!
  • QG
    Quinn Grey
    Sep 29, 2025
    1.0
    Spam calls. Doesn't listen to "do not call again"
  • SB
    Sagib Bhuiyan
    Sep 22, 2025
    1.0
    Very very bad service
  • TD
    Tom Dalton
    Feb 21, 2019
    1.0
    This bank is the worst! I attempted to make a cash deposit at one of their atms into another bank account which I have done previously with no problem. When I made the deposit it never went through and came up with error message " forced cash deposit" and then gave me a receipt saying the same but my money was never returned to me. I immediately got on the phone to contact td bank and they said there was nothing they could do till the atm was serviced later that week. They also told me that their bank no longer accepts cash deposits from other banks but they did just up until a month ago, so i was assured there wouldn't be a problem getting my money back. I waited till several days later when I was supposed to receive a call giving me an update on the matter when the atm was serviced, but I received no call. So I call them the day the atm is supposed to be serviced and they said the atm company didn't find anything and that they had to go back to office and check the transactions. It has now been over 2 weeks and I still have heard nothing back from either the bank or Atm company I called again today and a teller I spoke with told me they were passing my case onto the bank manager. Really? After over 2 weeks this is just being brought to the managers attention? I am beside myself with the terrible customer service and lack of communication this bank provides. Stay away from this bank!

Frequently Asked Questions About TD Bank

What are the regular operating hours of TD Bank at 125 State Street, Albany, NY?

TD Bank is open Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday from 8:30 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does TD Bank at this location have a drive-through service?

No, this TD Bank branch does not offer drive-through services.