TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
If I could get negative reviews I would. When you walk in, you will get greeted by a line of customers that have been waiting there far too long. It gets worse, when you finally get to a teller, you will already be annoyed wanting and needing to leave. They will then take their time doing your transactions as they are telling you about their pink bed sheets, and their vibes in there bedroom… then boom! When you think you’re almost done.. the manager will greet you with “oh it’s you! We were just talking crap about you”
So now yours 25 mins in, still not done..
They have zero customer service skills,
No motivation, and by far the most
Unprofessional people I’ve ever encountered.
Oh and if you want an easy access spot or handicap, you will find it filled everytime. It’s the managers favorite spot. No handicap tag either.
Embarrassing place to step
Foot in.
TH
Taylor Haley
4 days ago
1.0
By the look of these other reviews you’ve probably already gathered… stay far away from this bank if you can help it. The manager is grossly unprofessional, tells customers that she was “talking crap” about them & makes you feel like an inconvenience for being a customer & mocks you when expressing your frustrations with customer service! The wait times are the longest I’ve ever seen so if you’re on the clock for banking or have somewhere to be GOOD LUCK! I transferred to Berkshire bank down the street, they have wonderful customer service & are so speedy! They know how to take care of their customers & make you feel welcome. Never EVER again TD!!!
AP
al prolaz
Dec 19, 2025
1.0
The worst branch ever!!
SZ
Shirley ZHENG
Dec 4, 2025
5.0
Rose is the best banker I have ever met. She helped me from opening a bank account to going out with me to try out the ATM in a hurricane and snowy day. She is friendly and full of patience for me, a non-first language English speaker! This is a good bank, and all the staff are very nice
SB
Suge Banks
Aug 31, 2025
5.0
Rose is the best teller I’ve ever meet. Very professional.
What are the regular drive-through hours for TD Bank at 1256 Central Avenue?
The drive-through is open Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday from 8:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does TD Bank offer drive-through service?
Yes, TD Bank at this location provides a drive-through service.
Is TD Bank open on Sundays at this location?
No, TD Bank is closed on Sundays.
What are the weekday business hours for TD Bank at this location?
The branch is open Monday through Wednesday from 8:30 AM to 5:00 PM, and on Thursday and Friday from 8:30 AM to 6:00 PM.
Are there any holiday closures for TD Bank at this location?
Yes, TD Bank is closed on November 11, November 27, and December 25. On December 24, it is open from 8:30 AM to 3:00 PM, and on December 31, it operates from 8:30 AM to 5:00 PM.
How can I schedule an appointment at TD Bank?
You can schedule an appointment through their online booking system available on their website or via the TD Bank (US) app.
Where is TD Bank located in Albany, NY?
TD Bank is located at 1256 Central Avenue, Albany, NY 12205, USA.
Which nearby places can I visit along with TD Bank at Central Avenue?
Nearby places include the Honda car dealership, Asian Supermarket for groceries, and Grandma's Restaurant And Pie Shop for dining.
Are there other car rental agencies near TD Bank on Central Avenue?
Yes, Budget Truck Rental and Thrifty Car Rental are nearby, making it convenient for car rental needs alongside your banking visit.
What entertainment options are close to TD Bank in Albany?
Zero Gravity arcade and Zombie Planet hobby and video game store are nearby locations where customers can enjoy some entertainment before or after visiting the bank.