TD Bank

2.7
49 reviews

About

BankATMBusiness Banking ServiceTD Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughAvailable

Location

TD Bank
1256 Central Avenue, Albany, NY
12205, United States

Hours

Reviews

2.7
49 reviews
5 stars
19
4 stars
1
3 stars
2
2 stars
1
1 star
26
  • AS
    Ashley Sherwin
    4 days ago
    1.0
    If I could get negative reviews I would. When you walk in, you will get greeted by a line of customers that have been waiting there far too long. It gets worse, when you finally get to a teller, you will already be annoyed wanting and needing to leave. They will then take their time doing your transactions as they are telling you about their pink bed sheets, and their vibes in there bedroom… then boom! When you think you’re almost done.. the manager will greet you with “oh it’s you! We were just talking crap about you” So now yours 25 mins in, still not done.. They have zero customer service skills, No motivation, and by far the most Unprofessional people I’ve ever encountered. Oh and if you want an easy access spot or handicap, you will find it filled everytime. It’s the managers favorite spot. No handicap tag either. Embarrassing place to step Foot in.
  • TH
    Taylor Haley
    4 days ago
    1.0
    By the look of these other reviews you’ve probably already gathered… stay far away from this bank if you can help it. The manager is grossly unprofessional, tells customers that she was “talking crap” about them & makes you feel like an inconvenience for being a customer & mocks you when expressing your frustrations with customer service! The wait times are the longest I’ve ever seen so if you’re on the clock for banking or have somewhere to be GOOD LUCK! I transferred to Berkshire bank down the street, they have wonderful customer service & are so speedy! They know how to take care of their customers & make you feel welcome. Never EVER again TD!!!
  • AP
    al prolaz
    Dec 19, 2025
    1.0
    The worst branch ever!!
  • SZ
    Shirley ZHENG
    Dec 4, 2025
    5.0
    Rose is the best banker I have ever met. She helped me from opening a bank account to going out with me to try out the ATM in a hurricane and snowy day. She is friendly and full of patience for me, a non-first language English speaker! This is a good bank, and all the staff are very nice
  • SB
    Suge Banks
    Aug 31, 2025
    5.0
    Rose is the best teller I’ve ever meet. Very professional.

Frequently Asked Questions About TD Bank

What are the regular drive-through hours for TD Bank at 1256 Central Avenue?

The drive-through is open Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday from 8:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does TD Bank offer drive-through service?

Yes, TD Bank at this location provides a drive-through service.