KeyBank

2.5
13 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available

Location

KeyBank
1196 Western Ave, Albany, NY
12203, United States

Hours

Reviews

2.5
13 reviews
5 stars
4
4 stars
1
3 stars
0
2 stars
1
1 star
7
  • CR
    Chelsea Richardson
    Sep 18, 2025
    1.0
    0/5
  • GM
    Gab Marie
    Mar 7, 2022
    5.0
    They are very friendly , & I love the branch manager, such a nice man!
  • LP
    Leslie Plath
    Jan 17, 2022
    5.0
    Friendly fast accurate service great place I like this location this bank
  • AA
    Asif Ahmad
    Apr 1, 2019
    2.0
    I went there sometime last year, and I was a little insulted by this black lady who is a teller there. I dont know if she still works there or not, but when I went there, I walked up to her window to withdraw. She asked me how tall I am. I said 6 foot 3, and she said in an angry rude tone, that she could dunk me, meaning if I played basketball against her, she can jump over me. I know this sounds odd, but the way she said that is like she got offended by my height. I was a little bothered by that so, because of that I decided not to come back to this bank just because of her.
  • AR
    Aimee Rosado
    Mar 29, 2018
    5.0
    This bank is the Best i dont like 911 central ave. One they dont have no Respect for me at All when i feel sick i was passed out there 1 of the ladys she was very nice to me help me out noone esle didnt i told them i feel like passing out they didnt want to give my money i had my man with me they had to give my MONEY to ME the guy never got yelled at or nothing he didn't care at All I give this bank ALL 5 STAR'S THEY KNOW WHAT THEY DOING TOO I FORGOT TO BRING WATER WITH ME I WALK TO 911 Central ave. Bank Dont go to it this one is the Best out of that one soo i see u Soon

Frequently Asked Questions About KeyBank

What are the regular operating hours of KeyBank at 1196 Western Ave in Albany, NY?

KeyBank at 1196 Western Ave, Albany, NY is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does this KeyBank branch offer drive-through banking services?

No, this KeyBank branch does not have drive-through banking services and the driveThroughHours are closed all week.