At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available at Citizens ATMs?
Citizens ATMs offer multiple languages including English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean, depending on the location.
Can I withdraw multiple denominations from a Citizens ATM?
Yes, Citizens ATMs offer bills in denominations of 5, 10, 20, and 100 dollars, though availability varies by location.
Do Citizens ATMs support card and phone tap transactions?
Most Branch and Citizens Owned ATMs support card tap transactions and phone tap using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience at Citizens?
You can set preferences for language, receipt options including e-Receipts, and Fast Cash to speed up transactions at most Branch and Citizens Owned ATMs.
Are cash and check deposits accepted at Citizens ATMs?
Full Service Citizens ATMs allow cash and check deposits. Availability depends on the specific ATM location.
Are Citizens ATMs available 24/7?
Most Citizens ATMs are accessible 24/7; however, those located inside stores or venues are available during the respective location's operating hours.
Does Citizens provide video teller services?
Yes, Citizens offers video teller services where you can connect with a live teller and also access Virtual Assistants at select locations.
Where is the Citizens ATM located?
The Citizens ATM is located at 1516 Western Avenue, Albany, NY 12203.
What nearby dining options are available near the Citizens ATM at 1516 Western Avenue?
Nearby dining options include Five Guys for fast food and burgers, TCBY for frozen yogurt, and Moge Tea which offers bubble tea and smoothies, perfect for a snack before or after visiting the ATM.
Are there other financial services near the Citizens ATM on Western Avenue?
Yes, nearby financial services include another Citizens Bank ATM and Trustco Bank, offering additional banking options in the area.
What community and support services are available nearby Citizens ATM?
Nearby you can find community services such as Youth Voices Matter NY and Friends of Recovery - New York, which provide counseling and mental health support.