Business Details
About
BankATM
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular business hours for Citizens at 1516 Western Ave, Albany?
Citizens is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at this Citizens location?
The drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Are there any holidays when the Citizens branch at 1516 Western Ave is closed?
Yes, the branch is closed on November 11, November 27, and December 25, 2025. On December 24, 2025, it is open from 9:00 AM to 2:00 PM.
Where is the Citizens branch located in Albany, NY?
The branch is located at 1516 Western Ave, Albany, NY 12203 on Schoolhouse Road.
How can I contact the Citizens branch at 1516 Western Ave?
You can reach them by phone at +1 518-464-6440 or visit their website at https://locations.citizensbank.com/ny/albany/1516-western-ave.html.
Does Citizens offer online and mobile banking options?
Yes, customers can stay connected through Citizens' award-winning mobile app and online services, as well as their customer contact center.
Are there any nearby dining options close to Citizens at 1516 Western Ave?
Yes, nearby dining options include Five Guys for burgers, Moge Tea for bubble tea, and TCBY for frozen yogurt, all located close to the Citizens branch.
What are some nearby banking services other than Citizens?
Trustco Bank and a Citizens Bank ATM are nearby options that customers can use for additional banking or ATM services.
If I’m visiting Citizens at 1516 Western Ave, what other local amenities can I explore?
You can visit the United States Postal Service or US Post Office nearby, or check out local services like Vanguard Fine real estate agency or the Albany County Veterinary Hospital.
How can visitors benefit from nearby community services near Citizens at 1516 Western Ave?
Nearby community services include counseling and mental health providers such as Dr. Louise M. Finlayson and Our Village Services LLC, as well as nonprofit organizations like Youth Voices Matter NY and Friends of Recovery - New York.