Wells Fargo Bank

2.8
30 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
490 California Ave, Reno, NV
89509, United States

Hours

Reviews

2.8
30 reviews
5 stars
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5
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0
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1 star
15
  • KP
    Kai Phillips
    Dec 1, 2025
    1.0
    DO NOT trust personal banker Jorge Martinez at this Reno branch with your personal information. It was discovered that Jorge Martinez used his position at Wells Fargo to fraudulently add at least one individual to multiple Wells Fargo credit accounts without their knowledge or consent. These unauthorized accounts had balances that damaged their credit at the worst possible time. Wells Fargo customer service CONFIRMED this by locating several accounts and removed them using only the person's SSN; proof it was never authorized with the individual having zero knowledge about these accounts. A formal fraud complaint was delivered in person to the branch manager and sent to corporate on November 21, 2025. The bank claims it is “under investigation.” This is not a glitch or oversight. This is an employee committing fraud from inside the bank, using customer data he has access to because of his job. I’ve been a Wells Fargo customer for years and have used this branch multiple times. That ends now. If an employee can secretly add people to accounts and tank their credit, what stops him from doing it to anyone else? Bank anywhere else. This branch is not safe. (December 2025 – will gladly update or remove if Wells Fargo actually holds him accountable)
  • JA
    Jo Ann
    Aug 22, 2020
    5.0
    This is the friendliest w.f. bank I know of. Love the old school look.
  • NS
    Nicholas Stonacek
    May 27, 2020
    5.0
    Talk to scarlett she was very helpful when I had issues

Frequently Asked Questions About Wells Fargo Bank

What types of banking services does Wells Fargo Bank at 490 California Ave in Reno offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours for Wells Fargo Bank in Reno?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.