Wells Fargo Bank

2.9
37 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
5125 Mae Anne Ave, Reno, NV
89523, United States

Hours

Reviews

2.9
37 reviews
5 stars
14
4 stars
2
3 stars
2
2 stars
6
1 star
13
  • SR
    Sofia Reyna
    Oct 27, 2025
    5.0
    Leo was amazing! Even with a long line, he was super patient, kind, and helpful. You can tell he wants to help you with the situation you come in with. Wells Fargo should be proud to have someone like him, great customer service!
  • TM
    Toby Mancuso
    Oct 14, 2025
    1.0
    This bank has gone way down hill. Tried to deposit a check today and encountered a line of 23 people with ONE teller? Seriously? What a joke, time to change banks!
  • JP
    Jason Preus
    Oct 7, 2025
    1.0
    Please avoid using the ATM outside at this location. I deposited cash into the ATM and was given an incorrect count of my money by $700. The ATM is not an offical Wells Fargo ATM ( even though it has their branding), and I was told to submit a claim. I know the exact bills that I used in the deposit because I was depositing the money for someone else and had counted it three times. I made a claim which was denied and then later raised this claim to a higher up Wells Fargo support. My claim was denied without much back up from them other than "sorry that is just our answer". I closed my account after 21 years and will not bank again with Wells Fargo ever again. People inside are very nice but I have no idea how much money I have had stolen from me as I have used this ATM for years without a second thought until now. Update: 11/23 - After the investigation by the Wells Fargo team I can say without a doubt that my money was not properly recorded. I informed the claim team of the exact amount of hundereds that were used and when they sent the count to me, the number is way off. I know that this money is was deposited and exactly the numbers of bills I had. The hundreds were counted multiple times by myself and others. I am happy to have closed my account, becuase whoever " checked the ATM" for the missing money could not find it, I believe kept it for themselves.
  • CI
    Chuck I
    Jul 11, 2025
    5.0
    I’ve been with Wells Fargo for 30 years with no issues whatsoever. They are the best.
  • MW
    Matthew Wicks
    Aug 31, 2022
    1.0
    I guess they don’t make enough money to get the phones to work or someone to answer them Edit: Yea email someone else that won’t answer….. can they not read this on google?

Frequently Asked Questions About Wells Fargo Bank

What banking services does Wells Fargo Bank at 5125 Mae Anne Ave offer?

This Wells Fargo branch offers deposit products, personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and planning for the future.

What are the operating hours for the Wells Fargo Bank on Mae Anne Avenue?

The bank operates Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays and major holidays like November 11 and 27, 2025.